Wendy Rotger
far rcokaway,United States
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations. Fast-thinking Emergency Medical Technician with 4 years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care. Dependable operations supervisor effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EMT-B/ Logistics
SeniorCare EMS
10.2023 - Current
- Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
- Kept detailed records, generated reports and developed presentations to help management understand logistics perspective.
- Increased efficiency in emergency scenes by proficiently using essential equipment such as stretchers, backboards, oxygen delivery systems, and suction devices.
- Boosted patient satisfaction through compassionate communication and empathetic care during crises.
- Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
- Streamlined communication with other healthcare professionals by effectively relaying vital signs and pertinent information upon arrival at hospitals or other treatment facilities.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Supervisor of Operations
SeniorCare EMS
06.2022 - Current
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Interceded between employees during arguments and diffused tense situations.
- Improved office operations by automating client correspondence, record tracking and data communications.
Emergency Medical Technician
SeniorCare EMS
06.2020 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
Education
High School Diploma -
Pennfoster
Penn, PA01.2018
Skills
- Vital signs monitoring
- Bleeding Control Methods
- Medication Administration Knowledge
- Certified in CPR/AED
- Prehospital Care
- Emergency patient triage
Certification
- Certified, Medical Assitant, Phlebotomy tech, EKG tech -EMT-B
Timeline
EMT-B/ Logistics
SeniorCare EMS
10.2023 - Current
Supervisor of Operations
SeniorCare EMS
06.2022 - Current
Emergency Medical Technician
SeniorCare EMS
06.2020 - Current
High School Diploma -
Pennfoster
- Certified, Medical Assitant, Phlebotomy tech, EKG tech -EMT-B
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