Wendy Rubio
Houston,Texas
Summary
Dynamic and compassionate professional with a proven track record at The Villages of Windcrest, excelling in patient care and culinary excellence. Leveraged strong multitasking abilities and a deep understanding of safe food handling and patient-focused care to enhance customer satisfaction and improve patient wellbeing. Demonstrates exceptional cooking techniques and compassionate communication, ensuring high-quality service and support.
Overview
6
6
years of professional experience
Work History
Cook
The Villages of Windcrest
02.2019 - 08.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
PCA and Cook
Knopps Retirement & Nursing
01.2017 - 02.2019
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Memory Care PCA
Morningstar Memory Care
01.2015 - 12.2017
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Fredericksburg High School
Fredericksburg, TX06.2009
Skills
- Customer Service
- Cooking
- Food handling
- Food Preparation
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Sanitation
- Supply Restocking
- Hospitality and service industry background
- Performance Improvement
- Food plating and presentation
- Portion Control
- Beautiful presentation of food
- Sauce making
- Ingredients measuring
- Allergen awareness
- Special Diets Knowledge
- Menu Planning
- Garnishing Techniques
- Pastry Making
- OSHA
- Works Well Under Pressure
- Safe Food Handling
- Hospitality service expertise
- Food Handler Certification
- Efficient multitasking
- Multitasking and Organization
- Kitchen Organization
- Team Leadership
- Quality Control
- Flexible Schedule
- Frying and sautéing
- Ticket Time Monitoring
- OSHA Regulations Knowledge
- Patient Care
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Basic Life Support
- Dressing assistance
- Compassionate communication
- Reliable team player
- Dementia and Alzheimer's knowledge
- HIPAA Compliance
- Bedside manner
- Compassionate
- Patient Lifting
- End of life care
- Patient-focused care
- Compassionate caregiver
- Companionship and emotional support
- Documenting behaviors
- Responding to emergencies
- Patient relationship building
- Trustworthy companion
- Quality Assurance
- Observing responses
- Preparing meals
- Reliable transportation
- Wound care specialist
- Attention to Detail
- Oral Hygiene
- Heavy Lifting
- Bedsore Prevention
Languages
Spanish
Native or Bilingual
Timeline
Cook
The Villages of Windcrest
02.2019 - 08.2020
PCA and Cook
Knopps Retirement & Nursing
01.2017 - 02.2019
Memory Care PCA
Morningstar Memory Care
01.2015 - 12.2017
Fredericksburg High School
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