Alison Guy
Apopka,FL
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Crew Member
Sunbelt Forest Products
Winterhaven , FL
2023.05 - 2023.09
- Verified that all materials received met quality standards.
- Repaired damaged pallets to ensure safe transport of products.
- Stacked lumber in an orderly fashion according to size, type, and grade.
- Inspected wood for defects such as knots, splits, or warps prior to loading it onto trucks or trailers.
- Removed nails from boards before stacking them on pallets for shipment.
- Ensured that safety protocols were followed at all times while handling lumber.
- Placed labels on packages indicating contents and destination addresses.
- Cleaned work area daily to maintain a safe environment.
- Performed regular maintenance checks on equipment used in the yard.
- Collaborated with other team members to ensure efficient workflow in the yard.
- Protected workers from accidents by implementing proper safety procedures.
Crew Member
McDonald's Restaurant
Winter Haven , FL
2022.01 - 2022.05
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Took orders from patrons and input selections into store computer system.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Crew Member
Taco Bell
Auburndale , FL
2021.01 - 2021.05
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Took orders from patrons and input selections into store computer system.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Lifeguard
LEGOLAND Florida
Winter Haven , FL
2020.05 - 2020.08
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Responded quickly to medical emergencies in the pool area.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Prepared detailed incident reports following accidents or other incidents.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Watched over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
Education
Auburndale Senior High School
Auburndale, FLSkills
- Inventory Restocking
- Order Management
- Drive-Thru Operations
- Food Preparation
- Beverage Preparation
- Customer Engagement
- Customer Service
- Menu Memorization
- Safe Food Handling
- Cleaning
- Clear Communication
- Flexible Schedule
- Inventory Counts
- Crew Leadership
- Time Management
- Machine Operations
- Health Code Compliance
- Food Running
- Visual Communication
- Cash Handling
- Complex Problem-Solving
- Teamwork and Collaboration
- Taking Orders
- Safety awareness
- Verbal and written communication
- Performance Improvement
- Supplies Monitoring and Restocking
Timeline
Crew Member
Sunbelt Forest Products
2023.05 - 2023.09
Crew Member
McDonald's Restaurant
2022.01 - 2022.05
Crew Member
Taco Bell
2021.01 - 2021.05
Lifeguard
LEGOLAND Florida
2020.05 - 2020.08
Auburndale Senior High School
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