Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donnell Stephenson

Landover,MD

Summary

Seeking a career as a professional technician with strong focus on team collaboration and achieving results. Known for reliability, adaptability, and solid background in vehicle maintenance and repair. Skilled in diagnostics, engine repair, brake systems, and customer service. Well-prepared to contribute to high-standard service environment.

Overview

17
17
years of professional experience

Work History

General Service Technician

Midas Auto Service
11.2018 - 10.2024
  • Vehicle Repairs: Diagnosed and repaired vehicle issues, including tire changes, radiator flushes, and brake replacements.
  • Maintenance: Conducted routine maintenance tasks such as oil changes and lubrication.
  • Safety Inspections: Ensured vehicles were safe by performing thorough safety checks and testing.
  • Customer Service: Maintained positive customer relationships, communicated repair needs to service advisors.
  • Documentation: Recorded all work performed accurately.
  • Shop Housekeeping: Kept the work area clean, safe, and organized.
  • Compliance: Adhered to all relevant federal, state, and local regulations.
  • Training: Attended training classes and kept up with technical bulletins to stay current with industry standards.

Driver

Command Center
08.2007 - 12.2018
  • Auction Day Driving: Drove vehicles safely through auction lanes and around premises on sale days.
  • Vehicle Transport: Transported vehicles to/from designated areas, dealerships, and businesses while adhering to safety and road rules.
  • Vehicle Organization: Positioned and parked vehicles as directed, assisted with locating and repositioning as needed.
  • Basic Mechanical Assistance: Provided support for vehicle start-up issues, including inflating tires and jump-starting vehicles.
  • Customer & Team Assistance: Supported customers, dealers, account reps, and coworkers as needed.
  • Safety Commitment: Demonstrated commit

Education

Largo High School
Upper Marlboro, MD

Skills

  • Diagnostic Expertise: Proficiency in using diagnostic tools to identify mechanical, electrical, and electronic issues
  • Mechanical Aptitude: Strong understanding of automotive systems, including engines, transmissions, and drivetrains
  • Maintenance and Repair: Skilled in performing routine maintenance tasks, such as oil changes, brake repairs, and tire rotations
  • Electrical Systems Knowledge: Ability to troubleshoot and repair electrical systems, including wiring, lighting, and control modules
  • Tool Proficiency: Experience with a wide range of hand tools, power tools, and diagnostic equipment
  • Computerized Systems Repair: Understanding of vehicle computer systems, including engine control units (ECUs), sensors, and on-board diagnostics (OBD-II)
  • Attention to Detail: Ensures high-quality repairs and accurate diagnoses by paying close attention to vehicle issues
  • Problem Solving: Ability to troubleshoot complex automotive issues efficiently and effectively
  • Customer Service: Maintains positive interactions with customers, explaining repairs and building trust
  • Time Management: Efficiently manages time to complete repairs on schedule
  • Adaptability: Stays current with industry changes, new technologies, and repair techniques through ongoing training
  • Safety Compliance: Follows all safety and environmental regulations, ensuring a safe workspace
  • Record Keeping: Accurately documents repairs and services for record maintenance
  • Collaboration: Works well with other technicians, service advisors, and support staff to coordinate repair services

Timeline

General Service Technician

Midas Auto Service
11.2018 - 10.2024

Driver

Command Center
08.2007 - 12.2018

Largo High School

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Donnell Stephenson