Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wendy Saucedo

Appleton,WI

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

6
6
years of professional experience

Work History

Serve

Heritage Modern Supper Club
06.2024 - Current
  • My current job.
  • Help set up of banquet food stations and coordinated service to multiple dining areas.
  • Help supervise restaurant, when needed.
  • Leap into action across various hotel departments.

Front Desk Receptionist

Adriana's Beauty Salon
08.2024 - 12.2024
  • Greeted clients with a warm welcoming atmosphere.
  • Managed appointment scheduling, ensuring efficient use of time.
  • Handled customer questions, providing accurate information about certain hair products and services.
  • Coordinated with stylists to optimize client flow and enhance service delivery.

Server

Vince Lombardis Steak House
06.2022 - 01.2024


  • Increased sales by suggesting additional items like desserts and drinks based on customers orders.
  • Improved fine dining experience by providing prompt, attentive service to guests.
  • Worked with team efficiency, collaborating together and effectively in high pressure settings.
  • Had full knowledge of menu to make recommendations, and to enhancing customer fine dining experience.
  • Displayed enthusiasm and promoted excellent fine dining service to customers, and walk ins.
  • Supervised dining table set up to prepare for all types of events, following strict fine dining service standards.

Barista

Starbucks
11.2022 - 05.2023
  • Trained new baristas on beverage preparation and customer service standards.
  • Always maintained cleanliness and organization in workspace.
  • Learned special recipe items and seasonal offerings.
  • Helped management keep up with certain supplies by notifying them of shortages.
  • Always followed exact recipes for mixing and preparing beverage and food items.
  • Learned how to use POS system to accurately enter orders and process payments.

Host/ Server

Cheddar's Scratch Kitchen Darden Restaurants
06.2021 - 01.2023
  • Greeted and seated guests, making sure it was at a timely manner and ensured welcoming service.
  • Managed waitlists and reservations for efficient seating.
  • Assisted in training new hosts and servers.
  • Coordinated with kitchen and serving staff to enhance guest experience.
  • Handled high pressure situations, effectively managing large parties or unexpected walk ins during a busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cashier

Taste Of The Windy City - Little Chute
09.2020 - 02.2021
  • Restocked and organized merchandise.
  • Counted money in cash drawers at beginning and end of shifts.
  • Resolved customer complaints professionally.

Cashier

Chic To Chic Consignment
09.2019 - 05.2020
  • Operated cash register efficiently to process customer transactions accurately.
  • Maintained cleanliness and organization of work area.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Education

High School Diploma -

Fox Valley Lutheran High School
Appleton, WI
05.2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • High volume dining
  • Service prioritization

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Adriana's Beauty Salon
08.2024 - 12.2024

Serve

Heritage Modern Supper Club
06.2024 - Current

Barista

Starbucks
11.2022 - 05.2023

Server

Vince Lombardis Steak House
06.2022 - 01.2024

Host/ Server

Cheddar's Scratch Kitchen Darden Restaurants
06.2021 - 01.2023

Cashier

Taste Of The Windy City - Little Chute
09.2020 - 02.2021

Cashier

Chic To Chic Consignment
09.2019 - 05.2020

High School Diploma -

Fox Valley Lutheran High School

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