Instructional Developer - Contract
USAA
10.2022 - 09.2023
Hi, I’m
Wendy Schorr
Westminster,CO
The problem is not to find the answer; it’s to face the answer.
Terence McKenna
Summary
Dedicated Instructional Developer with a proven track record of creating impactful and engaging digital learning content to drive mastery of learning objectives. Skilled in collaborating with cross-functional teams, designing interactive simulations, and ensuring alignment with business priorities. Adept at incorporating multimedia elements to enhance the learner experience and improve outcomes.
Education
Keller Graduate School of ManagementDowners Grove, IL
MBA from Business Administration
SUNY College At New PaltzNew Paltz, NY
Bachelor of Science from Design And Visual Communications
Skills
- Adult Learning Principles
- Learning Modalities
- Course Materials Creation
- Articulate Storyline
- Learning Management Systems (LMS)
- Microsoft
- Adobe Creative Suite
- Graphic Design
- Script Writing
- Vyond Animation
- Voiceover
- Interactive Media
- Storyboard Creation
- Character Creation
Work History
USAA
Instructional Developer - Contract
10.2022 - 09.2023
Job overview
- Co-led collaborative effort to re-design 16 module course with goal of making it more engaging and interactive while reducing seat time.
- Conducted thorough task analysis and needs assessment to tailor learning content.
- Aligned learning solutions with business priorities.
- Designed and developed multimedia-rich learning assets, including videos, games, simulations, animations, and visual designs, enhancing learner experience and positively influencing knowledge retention.
- Created engaging system and conversation simulations, using approved tool sets.
- Enforced adherence to USAA branding guidelines, ensuring all graphics for digital applications were on-brand and learner-centric.
- Collaborated with teammates to derive appropriate solutions, contributing to successful development of 16+ high-impact training modules.
- Developed intermediate to high complexity technology-related training content, resulting in a reduction in training time for IT-related processes.
- Provided coaching and mentoring to employees.
- Skillfully utilized Articulate 360 and Adobe Creative Cloud tools to develop interactive learning materials, leading to positive feedback from learners.
- Leveraged organizational skills and project management acumen to successfully coordinate and deliver 16+ learning modules within deadlines, meeting or exceeding quality standards.
- Effectively communicated complex technical concepts through intuitive graphics and visual aids, for technical training modules.
Meridian Cooperative
Instructional Designer II
09.2021 - 08.2022
Job overview
- Interacted with subject-matter experts to understand end-user needs.
- Developed and procured graphics and content to incorporate into e-learning applications.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Developed workforce training programs to improve organizational efficiency.
- Utilized software and e-learning development tools to develop interactive training courses.
- Designed course materials using Storyline 360 and supported implementation.
- Developed storyboards outlining course flow and direction.
- Developed assessments to evaluate course effectiveness, altering content and delivery to achieve learners' goals.
- Created and edited technical video media to enhance learner engagement with Movavi and Adobe Illustrator.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
- Wrote compelling, succinct, clear scripts under tight deadlines.
- Used Vyond to create engaging animated scenarios and simulations that aided in learning.
Safety Services Company
Instructional Designer
06.2021 - 09.2021
Job overview
- Designed e-learning course materials, class activities, and supported implementation.
- Contributed to development of comprehensive safety training courses.
- Developed safety compliance training modules to improve organizational efficiency.
- Utilized Storyline 360 to develop interactive training courses.
- Tested usability throughout course development process to confirm user-friendly interface.
- Analyzed and selected most appropriate strategies, methodologies and technologies to maximize learning experience and impact.
- Developed and procured graphics and content to incorporate into e-learning applications.
- Interacted with subject-matter experts and developers to understand end-user needs.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Developed and implemented safety compliance training programs for third party companies.
Performance Development Group (PDG)
Instructional Designer (Contract)
03.2021 - 06.2021
Job overview
- Interacted with subject-matter experts and developers to understand end-user needs.
- Utilized Articulate Rise to rapidly develop engaging and interactive training courses.
- Developed and procured graphics and content to incorporate into e-learning applications.
- Contributed to development of comprehensive employee training courses.
PetSmart - Learning & Development
Instructional Designer (Contract)
11.2020 - 02.2021
Job overview
- Reviewed and edited training materials for accuracy.
- Designed course materials using Storyline 360 and supported implementation.
- Created curricula, researched topics, conceptualized course format and activities, subject matter and presentation.
- Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges.
- Worked with subject matter experts to identify target audience's learning needs and objectives.
- Converted in-person Instructor Led Training (ILT) into virtual ILT courses.
- Converted PowerPoints and outdated course material into interactive self-paced e-learning courses.
- Conducted QA checks for all instructional media to verify instructionally sound content.
The Joint Chiropractic - Training Department
Learning Experience Designer (Contract)
05.2019 - 10.2019
Job overview
- Worked with creative directors and visual designers to incorporate visual or brand identity into finished product.
- Designed course materials and supported implementation.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Planned and initiated training outlines and online instruction modules by conducting task and learner analyses.
- Selected and modified existing instructional materials and developed new instructional materials.
- Worked with subject matter experts to identify target audience's training needs.
- Drove operational improvements which resulted in savings and improved profit margins
Discount Tire - Learning & Development
Digital Designer
04.2000 - 04.2019
Job overview
- Prepared or edited organizational publications such as employee newsletters or reports for internal audiences.
- Created and edited instructional videos for use in training modules.
- Designed course materials and supported implementation.
- Contributed to development of comprehensive employee training courses.
- Designed graphics for company intranet website, logos and promotions for internal communication purposes.
- Coordinated, created and scheduled content, designs and periodic updates to company intranet.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Used InDesign, Adobe Illustrator and Photoshop to create supporting graphics used in training.
- Brainstormed ideas with other members of design team, collaborating on production of change management communication campaigns.
Timeline
Instructional Designer II
Meridian Cooperative
09.2021 - 08.2022
Instructional Designer
Safety Services Company
06.2021 - 09.2021
Instructional Designer (Contract)
Performance Development Group (PDG)
03.2021 - 06.2021
Instructional Designer (Contract)
PetSmart - Learning & Development
11.2020 - 02.2021
Learning Experience Designer (Contract)
The Joint Chiropractic - Training Department
05.2019 - 10.2019
Digital Designer
Discount Tire - Learning & Development
04.2000 - 04.2019
Keller Graduate School of Management
MBA from Business Administration
SUNY College At New Paltz
Bachelor of Science from Design And Visual Communications
Affiliations
- Association for Talent Development
- The E-learning Guild
Certification
- UX Academy Designlab UXD Training - 2019
Availability
See my work availability
Not Available
Available
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Overview
23
years of professional experience
1
Certificate
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