Wendy Sechrist
Apalachin,NY
Summary
Adept at navigating complex technical environments, I excelled at Spectrum by leveraging my problem-solving prowess and exceptional verbal communication to enhance customer satisfaction and equipment reliability. At Endicott Interconnect Technologies, my leadership in team coordination and inventory management drove efficiency and compliance. Proficient in SAP and equipment operation, my approach consistently aligns with employer needs, ensuring project success and operational excellence.
Overview
30
30
years of professional experience
Work History
National Field Support
Spectrum
Vestal, NY
10.2020 - 12.2024
- Used various systems to assist field technicians with issues encountered when on the job site . Activated equipment and assisted customers with making changes to their account .
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted testing of equipment and systems to ensure quality and reliability.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
Team Leader Laminations / Drills
Endicott Interconnect Technologies
Endicott, NY
11.1994 - 05.2019
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with other departments to ensure alignment of goals across teams.
- Ensured compliance with all safety regulations in the workplace.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Managed conflict resolution within the team to maintain a positive work environment.
- Maintained daily inventory to facilitate successful material distribution.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Reviewed completed work to verify consistency, quality, and conformance.
- Oversaw training and development programs to enhance team skills and knowledge.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Operated a variety of machinery and tools safely and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
Susquehanna Community
Susquehanna, PA06-1986
On The Job Training
Skills
- Used multiple systems at once to solve equipment issues
- Aligned accounts to suit customers needs
- Able to quickly assess various situations and resolve problems
- Used SAP to monitor and order materials needed
- Set work flow by releasing jobs into the system
- Resource allocation
- Inventory management
- Maintenance planning
- Equipment operation
References
References available upon request.
Timeline
National Field Support
Spectrum
10.2020 - 12.2024
Team Leader Laminations / Drills
Endicott Interconnect Technologies
11.1994 - 05.2019
High School Diploma -
Susquehanna Community
On The Job Training
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