
Looking to bring strong instincts and a proven record of Application Development, QA oversight in addition to procedural compliance, process management and strong operational skills, to a growing company.
Accomplished, results oriented, technology leader with 17+ years of IT experience. Known for seamlessly coordinating and collaborating with internal organizations and third-party partners to develop, manage, streamline, problem solve and implement technical support.
Characterized as a trusted liaison and point of escalation between IT and business, guiding "c-suite" leaders towards strategic functional and operational optimization. Energetic leader, coach and mentor of sizable teams (residing locally and internationally) who readily gains employee confidence while utilizing their talents and knowledge to full advantage. Dynamic professional with extensive experience in ITIL processes and project management. Proven track record in leading cross-functional initiatives and enhancing process efficiencies, contributing to significant improvements in service delivery and operational risk management.
- Currently lead Third Party Business Reviews with Critical Technology Vendors to meet Risk and Audit requirements.
- Technology Contract Management renewal tracking and ownership.
-Technology project and budget approval process governance.
ITIL Foundations
Six Sigma - Yellow Belt