Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Sims

Wendy Sims

Spokane,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Department Manager

Walmart
Clarkston, WA
06.2018 - Current
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Lower Elementary Montessori Teacher

Oak Run School District
Oak Run , CA
07.2015 - 05.2018
  • Prepared classroom and materials according to montessori pedagogy and needs of children.
  • Developed and implemented individualized learning plans, group lesson plans and classroom activities consistent with instructional guidelines.
  • Worked cooperatively with staff to provide training, support, guidance and constructive feedback.
  • Informed students and families of classroom activities and student progress and identified methods to involve parents in student education.
  • Established inspiring classroom setting with systems and procedures that managed student behavior, movement and learning.
  • Contributed positively to school community and fully supported school mission and goals.
  • Assessed students in accordance with school guidelines, examined assessment data and refined learning plans to differentiate instruction for each student.
  • Greeted parents and children at arrival and departure times to make families feel welcomed into environment.
  • Observed children and interpreted classroom needs.
  • Adhered to licensing policies and procedures to help classrooms run smoothly.
  • Kept classroom clean, organized, and safe for students and visitors.

Records Clerk

Shasta County Schools
Redding, CA
08.2010 - 06.2015
  • Assisted with typing, data entry and answering incoming calls as required.
  • Updated records with new information.
  • Followed confidentially regulations to maintain privacy.
  • Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
  • Sorted all paperwork and documents alphabetically and according to dates and significance.
  • Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
  • Checked daily incoming paperwork and documents and made copies before filing.
  • Participated in training and other learning opportunities to expand knowledge of company and position.
  • Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Classified files based on source, type or other details.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

Bachelor of Science - Psychology

University of Idaho
Moscow, ID
05.2011

Skills

  • Verbal and Written Communication
  • Retail Management
  • Performance Tracking and Evaluations
  • Administration and Reporting
  • Performance Management
  • Employee Coaching and Motivation
  • Technical Proficiency
  • Training and Development
  • Work Planning and Organization
  • Staff Hiring and Retention
  • Team Supervision
  • Regulatory Standards
  • Brand Targeting
  • Vendor Management
  • Work Assignments
  • Sales Planning and Implementation
  • Business Development and Planning
  • Calculating Liabilities
  • End Cap Placement
  • Profit and Loss
  • Employee Relationships
  • Inventory and Supply Management
  • Managing Defaults
  • Managing Cash Register
  • Corporate Communications
  • Shift Coverage
  • Business Analysis
  • Travel Itineraries
  • System Updates
  • Document Quality

Timeline

Department Manager

Walmart
06.2018 - Current

Lower Elementary Montessori Teacher

Oak Run School District
07.2015 - 05.2018

Records Clerk

Shasta County Schools
08.2010 - 06.2015

Bachelor of Science - Psychology

University of Idaho

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Wendy Sims