Wendy Slaughter

• Coordinated with cross-functional teams to resolve billing discrepancies and service-related exceptions.
• Processed service requests, maintaining consistent documentation and adherence to internal procedures.
• Reviewed account records, updating information to support accuracy and compliance requirements.
• Trained new staff on account maintenance, correspondence standards.
• Meeting minutes and distributed in a timely manner, schedule meetings in TEAMS
• Daily use of Microsoft Word, Excel, PowerPoint, Procore, Adobe, and several other programs as needed.

David Musick - 865-309-6397

• Coordinated daily office operations, ensuring accurate scheduling, filing, and communication across construction projects.
• I handled all aspects of a secretary needed for the construction company. Coordinated incoming and outgoing communications, responded to emails, updated social media, matched invoices with service order requests.

• Trained as floater, handled multi-line telephone, entered driver travel copies, researched lost shipments, processed invoices and bills, and submitted documentation to main office. Served as part-time dispatcher, coordinating driver routes and drop-off locations. I was trained to be able to cover every position should anybody be out.
• Update: Due to a surgical procedure requiring several months of recovery, I resigned.
• Processed shipment paperwork, ensuring accurate freight billing and timely terminal records.
• Tracked inbound and outbound freight, updating system statuses for dispatch visibility.
• Coordinated customer service inquiries, resolving delivery issues and tracing delayed shipments.

• Handled office receptionist duties, including answering phones, greeting visitors, and providing directions. I enter all invoices and payments for clients. Processed weekly payroll and managed monthly payables. Prepared AIA's and Subcontracts for jobs. Monthly reports, insurance and tax audits. I also made sure everybody had their current W9's on file. I am constantly learning new procedures to help with complete office coverage when the CEO is out.
• Informed about layoff due to organizational restructuring
• Coordinated project documentation, submittals, and RFIs to keep construction records current and accessible.
• Managed permit, contract, and change order files to support accurate project administration.
• Prepared meeting agendas, minutes, and follow-up items for project team coordination.

• This was a temp to hire position with this commercial construction company. I am looking for a job with more expansion ability. A place my experiences and talents are more appreciated. Performed receptionist duties, managed filing, and completed all secretary responsibilities including copying, reporting, and handling mail and emails. Answered multi-line telephone, took meeting notes, and transcribed discussions.
• Managed calendars, appointments, and meeting logistics for executives and staff.
• Prepared correspondence, reports, and presentations with strong attention to detail.
• Coordinated office communications, directing calls, emails, and visitor inquiries promptly.

• Recently laid off due to COVID-19 Mark Smith ~ (865) 806-2530 Received all billing invoices, entered the information into the main frame program and sent to our corporate accounting office for payment. Performed filling, copying, and mail delivery.
• Reconciled freight invoices against bills of lading, delivery receipts, and rate agreements for billing accuracy.
• Processed customer billing batches using transportation systems and approved supporting documentation.
• Resolved billing discrepancies by coordinating with dispatch, customer service, and accounting teams.

• Managed all spreadsheets in Microsoft Excel and expense management, ensuring all receipts were kept with their invoices and tracked the account draws for each project and the account balances.
• David Musick, Owner ~ (865) 309-6497
• Managed office correspondence, filing, and document retrieval for construction project records.
• Coordinated daily phone calls, emails, and scheduling for site and administrative support.
• Prepared invoices, purchase orders, and basic reports with strong attention to accuracy.

• While employed with Drake, I was responsible for the accounts payable through our network shared Microsoft Excel spreadsheet, about 100 per week, for my department and other company wide departments. It was my job to order, track and ensure orders were correct. I also maintained assets throughout several different departments and gave monthly reports to the accounting departments and president.
• Jamie Stiles, President ~ (828) 349-5700
• Managed executive calendars, coordinated meetings, and resolved scheduling conflicts for smooth daily operations.
• Prepared correspondence, reports, and presentations with strong attention to formatting and accuracy.
• Tracked confidential records, organized files, and maintained document control for easy retrieval.

• Supervised daily operations for multiple employees, coordinated boat rentals and maintenance, and confirmed safety requirements were met. Managed accounts payable and receivables, handled telephone and internet reservations, trained new hires, and organized work schedules. Administered all necessary paperwork such as license renewals, mail, internet communications, and bank deposits.
• Joseph Alan, Owner ~ (352) 231-4435
• Directed daily operations, ensuring consistent service quality and workflow efficiency.
• Supervised staff performance, providing guidance and corrective feedback when needed.
• Coordinated scheduling, prioritizing coverage and balanced workload distribution.

• Made reservations, processed accounts payable and receivable, routed switchboard calls, managed cleaning staff and set their schedules, handled internet correspondence, processed bank deposits, and operated mail functions.
• Coordinated daily office operations, ensuring smooth communication between residents, vendors, and management.
• Managed correspondence, filing systems, and records retention for administrative accuracy and easy retrieval.
• Scheduled board meetings, prepared agendas, and organized supporting documents for review.

• Answered the telephone, greeted customers, maintained customer accounts, handled small account receivables, and opened and closed the office.
• Coordinated daily office operations, supporting project schedules, vendor communications, and crew documentation.
• Managed incoming calls, emails, and service requests, routing information to appropriate project teams.
• Processed invoices, purchase orders, and expense records with strong attention to accuracy.