Wendy Sliwa
Crystal Lake,IL
Summary
Hardworking individual offers great task prioritization and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Certified Pastry Chef
- Serv-safe Sanitation Certificate
Bakery Manager
Heinen’s Fine Foods Grocery store
08.2014 - Current
- Maintain cleanliness above and beyond state guidelines
- Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
- Maintained and controlled inventory of baked goods.
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Monitored inventory levels and identified opportunities for cost savings.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Submitted reports to senior management to aid in business decision-making and planning.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Baker
Panera Bread
04.2013 - 03.2014
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Assisted in planning and running promotional events and campaigns.
Baker
Magnolia Bakery
10.2012 - 04.2013
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Trained and supervised new employees on bakery operations and procedures.
- Coordinated food deliveries to guarantee timely arrival of supplies.
- Developed recipes for new products and improved existing recipes.
- Assisted in planning and running promotional events and campaigns.
Education
Associate of Arts - Culinary Arts
Ai Illinois Institute of Art
2011
Prospect High School
2007
Skills
- Pastry Preparation
- Critical Thinking
- Active Listening
- Inventory Rotation
- Catering Understanding
- Menu Preparation
- Inventory Maintenance
- Prepare Orders
- Recipe Creation
- Time Management
- Food Preparation Techniques
Timeline
Bakery Manager
Heinen’s Fine Foods Grocery store
08.2014 - Current
Baker
Panera Bread
04.2013 - 03.2014
Baker
Magnolia Bakery
10.2012 - 04.2013
Associate of Arts - Culinary Arts
Ai Illinois Institute of Art
Prospect High School
Certified Pastry Chef
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