Wendy Smith
Cleveland,GA
Summary
Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Merchandiser
Home Depot
04.2023 - 06.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Established strong vendor relationships to maintain and support business.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Organized store merchandise racks by size, style, and color.
- Created visual displays to highlight new and featured products.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Owner
Oopsie Daisy Florist And Event Rentals
01.2021 - 04.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Park Ranger
Department Of Resource
03.2010 - 06.2020
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
- Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Distributed park and trail maps, provided park information and answered customer service questions.
- Educated visitors on area wildlife and regional history during tours and presentations.
- Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
- Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.
- Organized and presented regional history lectures and presentations for children and adults.
- Evaluated reports on special permit requests, scenic easement and park visitation.
- Guided tours for park visitors with focus on informative and safe visits.
- Developed cultural history management plans to preserve and restore ethnic history, historical sites and preserve local folklore.
- Led search and rescue teams to locate stranded visitors immediately to promote positive outcomes.
Education
No Degree - Criminal Justice
Lainer Technical Collage
Winder, GA09.2024
Skills
- Sales Expertise
- Invoice Verification
- Inquiry Response
- Attention to Detail
- Appointment Scheduling
- Inbound and Outbound Calling
- Special Assignments
- Information Updates
- Report Generation
- Guest Relations
- Purchasing
- In-Store Support
- Problem-Solving Skills
- Markdown Procedures
- Replenishing Merchandise
- Sales Activities
- Registration Paperwork
- POS Transactions
- Special Requests
- Money Transfer Systems
- Answering Customer Questions
- Operations Management
- Till Counting
- POS Systems Knowledge
- Product and Service Sales
- Customer Service
- Customer Inquiries
- Safety Regulations
- Cash Handling Accuracy
- Cash Register Operation
- Site Visits
- Suggestive Selling
- Vendor Relations
- Excellent People Skills
- Retail Buying
- Credit and Debt Card Processing
- Retail Sales Customer Service
- Stocking and Replenishing
- Telephone Support
- Practice Management
- Multitasking Strengths
- Cash Handling
- Customer Service Process Improvement
- Invoice Processing
- Verbal and Written Communication
- Time Management
- Store Opening and Closing
- Selling Techniques
- Customer Service and Assistance
- Project Management
- Strategic Selling
Accomplishments
- Earned "Employee of the Month" award in July. 2010
- Initiated daily store counts, orders and acquired proper products for 2 retail locations.
- Collaborated with team of 3 times in the development of Homer Award.
- Supervised team of 62 staff members.
Certification
- CDL License - 20+ Years
- Certified, Lift Driver - 1 year
Timeline
Merchandiser
Home Depot
04.2023 - 06.2023
Owner
Oopsie Daisy Florist And Event Rentals
01.2021 - 04.2023
Park Ranger
Department Of Resource
03.2010 - 06.2020
No Degree - Criminal Justice
Lainer Technical Collage
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