Wendy Solis
El Monte,CA
Summary
Proven track record in relationship building and sales expertise, demonstrated at Bank of America, where I enhanced customer satisfaction and financial goal achievement. Expert in cash handling and customer service, leading to significant sales growth and operational excellence at Home Depot. Skilled in fostering team collaboration and driving results through innovative strategies.
Overview
12
12
years of professional experience
Work History
Relationship Banker
Bank of America
04.2019 - Current
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Assistant Manager
Home Depot
03.2012 - 03.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in driving sales growth by engaging with customers and promoting specialty products.
- Implemented creative merchandising strategies that captured customer interest and increased sales potential.
Education
Susan Miller Dorsey Senior High School
Los Angeles, CA06.2005
Skills
- Relationship building and management
- Customer Service-Oriented
- Sales expertise
- Cash Handling
Accomplishments
Awarded Pinnacle for 2022 & 2023
Languages
Spanish
Native or Bilingual
Timeline
Relationship Banker
Bank of America
04.2019 - Current
Assistant Manager
Home Depot
03.2012 - 03.2019
Susan Miller Dorsey Senior High School
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