Wendy Stockton
Washington,MO
Summary
Successfully establishes relationships with colleagues and clientele to deliver quality service to meet the goals of the team and individual's needs. Agile individual with excellent communication and customer service skills.
Overview
19
19
years of professional experience
Work History
District Sales Coordinator
AFLAC
01.2020 - Current
- Analyzed market trends and competition, adapting sales strategies for optimal results.
- Initiated partnerships with complementary businesses within the district for mutually beneficial collaboration opportunities.
- Coordinated cross-functional teams to resolve client issues quickly, maintaining high levels of satisfaction among customers.
- Collaborated with marketing department to create targeted campaigns that boosted product visibility and generated leads.
- Streamlined communication channels within the sales team to ensure timely delivery of important information.
- Mentored new sales representatives, providing training and guidance on effective sales techniques.
- Improved product knowledge among the team through regular training sessions and workshops.
- Developed strong relationships with key clients for improved customer satisfaction and repeat business.
- Organized regular meetings with the sales team to review performance, set goals, and discuss ongoing initiatives.
- Coached and mentored employees to strengthen sales knowledge and abilities.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Generated leads through cold-calling, networking and other outreach methods.
- Conducted annual reviews of existing policies to update information.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Field Force Agent
AFLAC
10.2016 - 05.2020
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Increased customer satisfaction with personalized follow-up strategies.
- Tracked client interactions and identify sales opportunities through company provided software.
- Met regularly with new clients to develop a tailored made benefits package for the company and their staff.
- Developed referral program that significantly expanded client base.
- Developed new business and managed new and existing clients.
Educator
Belle Middle School
08.2014 - 05.2015
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Educator
Russellville Middle School
08.2008 - 05.2011
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Led professional development sessions for fellow teachers on topics such as technology integration or assessment design, contributing to a culture of ongoing improvement within the school community.
- Implemented classroom technology to enhance learning and make lessons more accessible to all students.
- Engaged in continuous professional development to stay current with educational research and pedagogical strategies.
- Utilized variety of assessment tools to evaluate student understanding and mastery of material.
- Organized extracurricular clubs and activities that complemented academic curriculum and supported student interests.
Educator
Fatima High School
08.2005 - 05.2008
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.
- Developed and implemented engaging lesson plans to keep learner attention.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Served on various school committees focused on improving policies or procedures related to academics, safety, or equity issues – driving positive change at an institutional level.
- Coordinated with special education staff to ensure accommodations were effectively implemented for students with IEPs.
- Promoted collaborative classroom environment, facilitating group projects that required critical thinking and teamwork.
- Engaged in continuous professional development to stay current with educational research and pedagogical strategies.
- Organized extracurricular clubs and activities that complemented academic curriculum and supported student interests.
- Created engaging and informative lesson plans to cover required curriculum standards.
- Facilitated positive learning environment, establishing clear expectations and supportive classroom culture.
- Created and developed lesson plans to meet students' academic needs.
Education
Masters of Education - Secondary Administration
William Woods University
Fulton, MO05.2009
Missouri State Teachers Certification - Secondary Education
Lincoln University
Jefferson City, MO05.2003
Master of Science - Social Sciences
Lincoln University
Jefferson City, MO05.2001
Skills
- Sales Presentations
- Management Experience
- Relationship Building
- Team building
- Professionalism
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Strong Communication
- Team Collaboration
Timeline
District Sales Coordinator
AFLAC
01.2020 - Current
Field Force Agent
AFLAC
10.2016 - 05.2020
Educator
Belle Middle School
08.2014 - 05.2015
Educator
Russellville Middle School
08.2008 - 05.2011
Educator
Fatima High School
08.2005 - 05.2008
Masters of Education - Secondary Administration
William Woods University
Missouri State Teachers Certification - Secondary Education
Lincoln University
Master of Science - Social Sciences
Lincoln University
Similar Profiles
Angela SycksAngela Sycks
Benefits Advisor at AFLACBenefits Advisor at AFLAC
Quentin FosterQuentin Foster
Benefits Advisor at AflacBenefits Advisor at Aflac
Lisa V. LambertLisa V. Lambert
Field Sales Agent at AflacField Sales Agent at Aflac
Katherine FarringtonKatherine Farrington
Employee Benefits Advisor at AflacEmployee Benefits Advisor at Aflac
Blake NobelBlake Nobel
Quality Control Inspector at Thompson Construction GroupQuality Control Inspector at Thompson Construction Group