Hi, I’m
Wendy Tobar
Santa Ana,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
year of professional experience
Work History
Aceparking
Lot Attendant
10.2019 - 04.2020
Job overview
- A lot attendant is generally responsible for the assigned parking structure or parking lot and/or issuing parking tickets for customers making sure there is no issues entering and/or exiting.
JCPenney
Operations Associate
09.2019 - 03.2020
Job overview
- The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store
- The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening
- Primary Responsibilities
- Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you
- Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
- Replenish and restock the store: You understand the needs of the customer
- When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need
- Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom
- Backroom standards: You keep the stockroom safe, clean, and organized
- Omnichannel: You will contribute to Omnichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving
- Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail
- You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor
- Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Macy's
Pricing Associate
04.2019 - 06.2019
Job overview
- The Pricing Associate is responsible for providing a great shopping experience, and driving sales and profit through customer service and accurate pricing
- Duties include price change activities, ringing POS transactions and other duties as needed
Education
Garden Grove High SchoolGarden Grove, CA
High School Diploma
01.2003
Skills
- Cash register
- Pos
- Pos systems
- Greeting
- Billing
- Medical billing
- Data entry
- Security
- Cash management
- Public relations
- Credit
- Scheduling
- Documentation
- Customer Service (10 years)
- Computer Literacy
- Operation
- Insurance Verification
- Medical Scheduling
- Documentation Review
- Medical Records
- Medical Coding
- Patient Care
- English
- Payment processing
- Issue resolution
- Security monitoring
- Customer assistance
- POS systems
- Cash drawer balancing
- Cash register operation
- Coin counting
- Persistent
- Credit and cash transactions
- Fluent in English and Spanish
- Customer greeting
- Professional speaking abilities
- Patient scheduling
- Quick learner
- Excellent communication
- Documentation review
Jobtitle
Customer service representative
Languages
Spanish
Full Professional
Timeline
Lot Attendant
Aceparking
10.2019 - 04.2020
Operations Associate
JCPenney
09.2019 - 03.2020
Pricing Associate
Macy's
04.2019 - 06.2019
Garden Grove High School
High School Diploma
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