Wendy Topete
Professional with strong expertise in administrative support and front office management. Adept at handling multi-line phone systems, scheduling appointments, and managing office supplies. Excel in team collaboration and adaptable to evolving workplace needs. Known for excellent communication skills, reliability, and proactive approach to problem-solving.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Work History
Lash Technician
7 Years 6 Months- Consulted with clients to design customized lash extension styles aligned with eye shape and preferences.
- Applied classic, volume, and hybrid lash sets using precise isolation and placement techniques.
- Performed lash fills and removals while maintaining client comfort and natural lash health.
- Sanitized tools, workstations, and supplies to uphold hygiene and safety standards.
Receptionist
10 Months- Greeted visitors and directed customers to appropriate dealership departments
- Answered multi-line phones and routed calls to sales, service, and parts teams
- Scheduled service appointments using dealership software and shared calendars
- Relayed accurate messages to staff and followed up on customer inquiries
- Maintained organized reception area and ensured professional customer experience
Receptionist Clerk
1 Year 6 Months- Greeted customers and routed calls, delivering professional front-desk service in a fast-paced dealership environment.
- Stocked new and used vehicle inventory by logging VINs, pricing, and specs into dealership management systems (DMS) like DealerTrack or Reynolds and Reynolds. Microsoft Office Suite: Proficiency in using MS Word, Excel, and PowerPoint for data entry, reporting, and presentation purposes.
- Processed wholesale transfers, trade-in paperwork, and title documentation in collaboration with the title clerk.
- Balanced cash drawers daily, reconciled daily transaction receipts, and maintained/filed closed repair orders and parts invoices.
- Payment Processing & Cash Handling: Processed cash, check, credit card, and charge account payments for service repairs and parts counter sales with 100% register accuracy.Maintained reception area organization, ensuring a welcoming appearance and efficient customer check-in process.
- Trained new front-desk staff on phone etiquette, office procedures, and dealership communication standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Verified customer information and updated files accurately, supporting smooth transactions and data integrity.
- Processed incoming mail, deliveries, and paperwork, maintaining organized office records and document flow.
Education
Medical Assistant - Medical Assistant
High School Diploma
Skills
Certification
- Certified Medical Assistant, Central Coast College - 2015