Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wendy Townes

Baltimore,Maryland

Summary

Dedicated professional adept at tackling new challenges with a strong work ethic and adaptability. Proven track record of high productivity and efficiency in data entry, calendar management, and document preparation. Exceptional interpersonal skills enhance team collaboration and project execution, with strengths in communication, problem-solving, and time management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Brookfield Properties
Baltimore, Maryland
06.2018 - 11.2023

Company Overview: Brookfield Properties' retail real estate portfolio spans the globe.

Leasing teams provide valuable insight into the demographics and behaviors of the communities served, and by understanding shoppers' mentality on a local level, BPR helps create tailored growth strategies that are unique to urban businesses.

  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Analyzing supply and energy consumption to determine cost savings and efficiency savings.
  • Performed general office duties, including answering a multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Prepared packages for shipment, pickup, and courier services for prompt delivery to customers.
  • Monitored the General Manager's and Operations Manager's work calendars, and scheduled appointments, meetings, and travel.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Administrative Assistant

Sheila Lee & Associates, LLC
Baltimore, Maryland
06.2017 - 06.2018

Company Overview: Experience providing assistance and performing operations; processing incoming and outgoing correspondence; maintaining a filing system; managing and screening incoming contacts; and utilizing computer systems and associated software to enter, retrieve, and manipulate data.

  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Records appointments, resolves any scheduling conflicts, and follows up on action items with appropriate staff members independently.
  • Performs work involving the collection, compilation, and/or tracking of data, edits, reviews, documents, and reports.
  • Edits, reviews documents, and reports.
  • Responsible for scheduling appointments, using automated office equipment and computer software, including, but not limited to, copy machines, computers, Microsoft Word, and PowerPoint, as needed to accomplish tasks.
  • Attends meetings and records minutes at in-office and out-of-office meetings.
  • Independently notifies the appropriate staff of cancellations for rescheduling.
  • Established a monthly budget for the office and decreased spending by $200.00 per month by implementing cost-saving initiatives that addressed long-standing problems.
  • Monitored social media and online sources for industry trends.
  • Experience providing assistance and performing operations; processing incoming and outgoing correspondence; maintaining a filing system; managing and screening incoming contacts; and utilizing computer systems and associated software to enter, retrieve, and manipulate data.

Administrative Assistant

General Growth Properties
Baltimore, Maryland
06.2016 - 06.2017

Company Overview: GGP Inc. (An initialism of General Growth Properties) was an American commercial real estate company and the second-largest shopping mall operator in the United States. It was founded in Cedar Rapids, Iowa, in 1954, and has had its headquarters in Chicago, Illinois, since 2000.

  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Created work orders and logged all repairs and replacements into the work order system.
  • Worked with planning Housekeeping and Security vendors for events and other occasions to ensure the facilities are clean, orderly, and safe.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Analyzing supply and energy consumption to determine cost savings and efficiency savings.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Maintained the staff directory and the company policy handbook for the human resources department.
  • Executed a record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for a team of four professionals.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Administrative Assistant

Berkel & Company Contractors, INC
Pasadena, Maryland
06.2014 - 10.2015
  • Company Overview: Since its founding in 1959, Berkel has grown to become one of the largest piling contractors in the U.S
  • Work consists of specialized foundation and construction services such as installing Auger Pressure Grouted (APG) piles and Auger Pressure Grouted Displacement (APGD) piles, Shoring and Earth Retention and Ground Improvement and Stabilization
  • Greeting and escorting of all guests to the two-floor office area
  • Ordering and maintaining the supplies for that the office
  • Scheduling of Conference areas consisting of 4 conference areas
  • Assisting with conference room set up and breaks down of meeting and guest visitation
  • Package and mail distribution
  • Monthly bill recording and reconciliation
  • Completing Weekly payroll and expense reporting
  • Creating and implementing excel worksheets for new and ongoing projects
  • Creating new job/ project files and keeping all filing up to date
  • Fielding all incoming calls and inquiries
  • Since its founding in 1959, Berkel has grown to become one of the largest piling contractors in the U.S
  • Work consists of specialized foundation and construction services such as installing Auger Pressure Grouted (APG) piles and Auger Pressure Grouted Displacement (APGD) piles, Shoring and Earth Retention and Ground Improvement and Stabilization

Education

Bachelor of Arts - Hotel & Business Management

Baltimore International College
Baltimore, MD

Skills

  • Administrative support
  • Business operations support
  • Vendor management
  • Time management
  • Multi-line phone proficiency
  • Highly organized
  • Report analysis
  • Excel spreadsheets
  • Document preparation
  • Mail management
  • Office supply management
  • Microsoft
  • Event coordination
  • Microsoft Office Suite
  • Operational processes
  • Memo preparation
  • Scheduling
  • Filing
  • Letter preparation
  • Meeting planning
  • Research
  • Mail handling
  • Inventory systems
  • Reception oversight
  • PC proficient
  • Task prioritization
  • Email management
  • Social media
  • Multi-line phone systems

Certification

05/1998, Advanced Career Training Administrative & Clerical training certification

Timeline

Administrative Assistant

Brookfield Properties
06.2018 - 11.2023

Administrative Assistant

Sheila Lee & Associates, LLC
06.2017 - 06.2018

Administrative Assistant

General Growth Properties
06.2016 - 06.2017

Administrative Assistant

Berkel & Company Contractors, INC
06.2014 - 10.2015

Bachelor of Arts - Hotel & Business Management

Baltimore International College
Wendy Townes