Wendy Turner
Branchville,VA
Summary
Reliable employee with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Overview
7
7
years of professional experience
Work History
Caregiver
Self Employed Web
02.2022 - Current
- Supported feeding bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
Logistics Manager
Feridies
Courtland, VA
08.2018 - 02.2022
- Worked collaboratively with customers and staff at various levels.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Identified and resolved shipping and packaging errors.
- Provided guidance on best practices for warehousing operations based on industry standards.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
- Coordinated with freight forwarders to expedite international shipments.
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Documented and processed transactions and accurately administered sales orders.
Store Manager
Great Valu
Wakefield, VA
03.2017 - 06.2018
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Trained and mentored associates to teach daily tasks and procedures.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Nansemond River High School
Suffolk, VA06-1992
Skills
- Policy and Safty Implementation
- Time Management
- Data Entry, Generate Reports in Excell
- Certified Forklift Driver
Timeline
Caregiver
Self Employed Web
02.2022 - Current
Logistics Manager
Feridies
08.2018 - 02.2022
Store Manager
Great Valu
03.2017 - 06.2018
High School Diploma -
Nansemond River High School
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