Dedicated professional with over 25 years of experience in cleaning and customer service. Skilled in attention to detail, time management, and adaptability, consistently delivering high-quality service while implementing eco-friendly practices to enhance client satisfaction.
Work History
House Cleaning
Self Employed Web | 1999 - Current
Executed thorough cleaning tasks, ensuring high standards of cleanliness in residential spaces.
Managed scheduling to optimize time and service delivery for multiple clients.
Utilized eco-friendly cleaning products, promoting sustainability in household maintenance.
Developed customized cleaning plans based on client preferences and needs.
Implemented inventory management for cleaning supplies, reducing waste and costs effectively.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Office Cleaner
15 Years 5 Months
Self Employed Web | 03.2011 - 08.2026
Maintained cleanliness and organization of office spaces, contributing to a productive work environment.
Utilized industry-standard cleaning equipment and supplies to ensure thorough sanitation.
Developed and implemented efficient cleaning schedules to optimize workflow.
Trained new staff on proper cleaning techniques and safety protocols.
Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness.
Adapted cleaning methods based on specific client needs and feedback for improved satisfaction.
Cashier and Retail
18 Years 2 Months
Cracker Barrell | 02.1996 - 04.2014
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and recommendations to enhance satisfaction.
Maintained cleanliness and organization of work area, ensuring a pleasant shopping environment.
Handled cash, credit, and gift card transactions accurately to minimize discrepancies.
Collaborated with team members to streamline checkout process during peak hours.
Resolved customer complaints promptly, maintaining high levels of service quality.
Trained new staff on operational procedures and point-of-sale system usage effectively.
Implemented best practices for inventory management, contributing to reduced stock discrepancies.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.