Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Wendy Urena

Fairfield,NJ

Summary

Nail Technician with a passion for delivering exceptional customer service and staying ahead of the latest nail trends and techniques. Adept at providing a wide range of nail services, including acrylic nail, gel enhancements, and intricate nail art designs. Proven track record of exceeding sales targets and building strong clients relationships. Highly skilled in sanitation and sterilization practices to ensure a safe and clean salon environment. Committed to continuous learning and professional growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Personal Banker

Valley National Bank
Little Falls , NJ
04.2019 - Current
  • Provided customer service to clients, including answering questions and resolving issues.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Expanded customer relationships by maintaining regular follow-up processes and rapport.
  • Responded promptly to customer queries and complaints to find solutions and diffuse tension.
  • Maintained and built strong client relationships through quality, personalized interactions.
  • Participated in training sessions regarding new banking products or services.

Store Supervisor

TD Bank NA
West Orange, NJ
10.2006 - 04.2019
  • Maintained clean and organized facility to prevent accidents, damages and lost items.
  • Tracked orders from vendors to ensure timely arrival of goods.
  • Enforced safety protocols at all times while managing store operations.
  • Directed daily operations including scheduling shifts for store personnel.
  • Oversaw annual store budget and worked closely with corporate and financial departments on reporting and payroll.

Education

Manicure/Nail Technician Program

Christine Valmy International School of Esthetics & Cosmetology
Pine Brook, NJ
04-2024

High School Diploma -

John F Kenney High School
Paterson, NJ
06-1977

Skills

  • Manicures~Pedicures
  • Gel Nail Enhancements~Nail Art
  • Acrylic Nails
  • Sanitation and Sterilization
  • Hands and Arm Massage
  • Hair Removal

Accomplishments

  • Award for Outstanding Achievement
  • Award for Performance and Exceptional Commitment to Teamwork

Certification

  • Certificate of Notary Public for State of New Jersey

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Personal Banker

Valley National Bank
04.2019 - Current

Store Supervisor

TD Bank NA
10.2006 - 04.2019

Manicure/Nail Technician Program

Christine Valmy International School of Esthetics & Cosmetology

High School Diploma -

John F Kenney High School

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