Wendy Valdivieso

• Develop and maintain staffing plans, coordinate daily schedules for caregivers, and ensure proper coverage for patient needs.
• Serve as the central point of contact, communicating staffing plans and changes to various levels of staff, leadership, and other departments.
• Handle various administrative tasks, including running reports, and answering phones.
• Scheduling caregivers, matching them with patients based on skills, availability, and specific care requirements.
• Handling emergency scheduling changes. Manage last-minute cancellations and shift swaps to ensure uninterrupted patient care.

Answered phones to direct callers, schedule appointments and provide general office information.

Processed and tracked employee time sheets and submitted to accounting department for payroll processing, facilitating timely and accurate payments.

Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.

Admission and Discharge intake