Overview
Work History
Education
Skills
Languages
Timeline
Generic
Wendy Vargas

Wendy Vargas

Sayerville,NJ

Overview

6
6
years of professional experience

Work History

Flightattendant

Endeavor Air
10.2025 - Current
  • To ensure the safety of travelers while boarding the aircraft until there final destination by following the safety procedure , CPR,Emergency protocols, showing hospitality and problem solving with the rest of the crew.

Customer Experience Specialist

Air Canada
EWR Airport, NJ
01.2022 - 01.2025
  • Greeted customers and provided assistance in completing check-in procedures.
  • Checked tickets and identifying paperwork for verification of individual identities.
  • Followed up on lost luggage inquiries from customers promptly.
  • Communicated regularly with other departments at the airport to ensure smooth operations.
  • Answered customer inquiries regarding flight schedules, destinations, fares and regulations.
  • Provided clients with assistance in preparing required travel documents and forms.

Customer Service Agent

Coach USA
EWR Airport, NJ
01.2020 - 01.2021
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Assisted customers with inquiries regarding products and services through phone, email, and chat.
  • Monitored customers satisfaction levels through surveys and feedback forms.
  • Processed refunds, returns, exchanges and order cancellations according to policy.
  • De-escalated problematic customer concerns, maintaining calm, friendly and composed attitude.

Education

GED -

Middlesex County College
Edison, NJ

Skills

Cultural adaptability and communication skills

Languages

Dutch
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
German
Limited Working

Timeline

Flightattendant

Endeavor Air
10.2025 - Current

Customer Experience Specialist

Air Canada
01.2022 - 01.2025

Customer Service Agent

Coach USA
01.2020 - 01.2021

GED -

Middlesex County College
Wendy Vargas