Wendy Vazquez Martinez
Prosser,WA
Summary
I have experience supporting case management teams in a hospital setting, where I assist with discharge planning, utilization review, and patient care coordination. I work closely with nurses, providers, and external agencies to ensure patients transition safely and efficiently. In addition, I manage documentation, track authorizations, and help resolve barriers such as placement or insurance issues. I’m also currently working on my bachelor’s in healthcare administration, which gives me a strong foundation in hospital operations and leadership. Overall, my background combines hands-on patient care support with administrative and organizational skills, preparing me to contribute effectively to any care coordination or admissions team.
Overview
10
10
years of professional experience
Work History
Coordinator, Case-Management
Trios Southridge Hospital
Kennewick, WA
12.2025 - Current
- Supported case management team with discharge planning and care coordination to ensure safe and timely patient transitions
- Assisted with utilization review processes, including submitting clinical documentation and tracking insurance authorizations
- Coordinated communication between providers, nursing staff, external facilities, and insurance companies
- Prioritized and completed time-sensitive tasks to prevent delays in patient flow and discharge timelines.
- Maintained accurate and organized patient records and documentation in compliance with hospital policies
- Identified and helped address barriers to discharge, including placement, transportation, and authorization issues
- Collaborated with interdisciplinary teams to support efficient hospital operations and continuity of care
Admission's Director
Life Care Center of Kennewick
Kennewick, WA
08.2016 - 12.2025
- Managed and coordinated patient admissions and referrals from hospitals, case managers, and community partners
- Reviewed clinical documentation and insurance coverage to determine admission eligibility and appropriate level of care
- Collaborated with hospital case management teams to ensure smooth and timely transitions from acute care to skilled nursing
- Communicated with patients and families to explain admission process, benefits, and expectations
- Coordinated with interdisciplinary teams to ensure bed availability and readiness for incoming admissions
- Verified and tracked insurance authorizations and payer sources, including Medicare, Medicaid, and private insurance
- Maintained accurate and compliant admission records and documentation
- Built and maintained strong relationships with referral sources to support census growth
Education
BBA - Healthcare Administration
Columbia Basin College
Pasco, WA03.2027
Associate of Science - Business Administration
Columbia Basin College
Pasco, WA03.2026
Skills
Care Coordination Discharge Planning Utilization Review Patient Advocacy Communication Team Collaboration Time Management Problem-Solving Documentation & Compliance
Timeline
Coordinator, Case-Management
Trios Southridge Hospital
12.2025 - Current
Admission's Director
Life Care Center of Kennewick
08.2016 - 12.2025
BBA - Healthcare Administration
Columbia Basin College
Associate of Science - Business Administration
Columbia Basin College