Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Wendy Villalobos

San Antonio,TX

Summary

Detail-oriented individual with extensive experience in customer service and direct care. Known for cash handling accuracy and adaptability. Aiming to leverage strengths in training and client interaction to drive positive outcomes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Compass Connections
San Antonio, TX
09.2023 - 03.2026

Trained new staff on best practices for direct care services and client engagement. We provide services for vulnerable children & families, foster care adoption & support for youth aging out of the system. Help children with school work

  • Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.

Customer Service Cashier, Receiver

HEB
San Antonio, TX
09.2009 - 06.2023
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints swiftly to retain satisfaction and loyalty.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Kept work areas clean, safe, and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.

Education

High School Diploma -

Sidney Lanier High School
San Antonio, TX
05-1998

Skills

  • Reliability and punctuality
  • Transportation
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Professionalism and courtesy
  • Sales expertise
  • Returns processing

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Trained and mentored [number] employees.

Certification

Certification for employee of the month

Timeline

Direct Care Worker

Compass Connections
09.2023 - 03.2026

Customer Service Cashier, Receiver

HEB
09.2009 - 06.2023

High School Diploma -

Sidney Lanier High School
Wendy Villalobos