Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Wendy Walden

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Office Manager

Douglas Elliman
08.2002 - Current
  • Provided administrative support to the entire office
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assist Facilities Managers with administrative support
  • Assist the accounting controller when needed, working on accounts receivables and payables.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Tax Professional

H&r Block
08.1999 - 04.2002
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Provided information about available products and services to clients, resulting in increased business opportunities.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.

Education

Bachelor of Science - Business Administration

Walden University
Minneapolis, MN
06.2009

Skills

  • Business Administration
  • Team Bonding
  • Project Management
  • Customer Relations
  • Accounts Payable and Receivable
  • Coaching and Training
  • Microsoft Office
  • Excellent Multitasking Abilities
  • Clerical Support

Certification

  • Licensed Associate Broker
  • Licensed Notary

Timeline

Office Manager

Douglas Elliman
08.2002 - Current

Tax Professional

H&r Block
08.1999 - 04.2002

Bachelor of Science - Business Administration

Walden University

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Wendy Walden