Wendy Wang

• Provided project management and subject matter expertise for selection and implementation of various HR system technologies such as core HCM, payroll, benefits administration, recruiting, talent management and performance application for various large organizations.
• Led comprehensive requirements gathering sessions with cross-functional HR stakeholders to capture current-state processes and define future-state needs for Workday HCM modules (Core HCM, Benefit, Recruiting, Talent, and Absence management).
• Translated business requirements into functional specifications and developed Workday configuration workbooks, ensuring accurate setup of organizational structures, staffing models, and supervisory hierarchies.
• Designed and configured Business Processes (BPs) for Hire, Termination, Job Change, and Onboarding, incorporating condition rules, routing, notifications, and security policies aligned with global HR compliance standards.
• Partnered with technical teams to perform data mapping, transformation, and validation during data conversion activities from legacy systems into Workday.
• Led and managed end-to-end integrations between Workday and other HR applications, ensuring seamless data flow, system compatibility, and compliance with organizational requirements.
• Collaborated with business leads to design and test calculated fields, eligibility rules, custom reports, and dashboards to support real-time decision-making.
• Supported multiple rounds of User Acceptance Testing (UAT) by developing test scenarios, executing test scripts, logging defects, and coordinating fixes with configuration teams.
• Conducted knowledge transfer and training sessions for HR business users and super users to ensure smooth adoption of the new Workday HCM platform.
• Conducted root cause analysis of system issues, applying business knowledge to recommend system and product improvements, contributing to improved data integrity and consistent processing of HR transactions.
• Provided upgrade support and ongoing maintenance for related HR applications, including patch applications, configuration changes, and troubleshooting of payroll/benefits modules.

Workday HCM Implementation and stabilization

• Partnered with HR, Finance, and IT teams to define data requirements for Core HCM, Staffing, and Benefits, ensuring Workbooks aligned with business processes and integration needs.
• As data conversion lead, delivered the historical data from the legacy system into Workday historical data. Developed the data gathering workbook to capture employee level data. Support end to end data conversion progress in the following phases: extracting data, transforming raw data, loading data and data validation.
• Provided Tier 2 support for Workday Core HCM and recruiting modules, resolving configuration issues, system errors, and user-reported incidents across multiple tenants.
• Monitored ticket queues and led issue resolution efforts for job requisitions, candidate progression, hiring process errors, and core HR transactions such as job changes and terminations.
• Configured and maintained key business processes (BPs) in Workday recruiting including Hire, Job Change, Termination, Job Requisition, Interview, Offer, and Onboarding, ensuring alignment with compliance and business needs.
• Supported recruiters and HR partners by troubleshooting visibility, access, and security role issues, ensuring smooth execution of day-to-day transactions and approvals.
• Created and updated offer letter templates, job posting rules, and requisition templates in collaboration with Talent Acquisition teams to enhance candidate and recruiter experience.
• Executed mass data uploads and corrections using EIBs, while adhering to audit and change management protocols.
• Participated in system enhancement projects, supporting testing, release validation, and documentation for Workday updates and functional improvements.
• Led a project team in the full lifecycle to build an EFT payment automation process in the PeopleSoft AP module, including bank setup, creating new PayCycles, establishing electronic payment file transfers to external banks, and implementing file acknowledgment processes.
• Advanced skills with ticket tracking systems such as ServiceNow and Jira.
• Part of the global support team, collaborated with onsite finance users to troubleshoot and resolve complex issues, ensuring seamless system functionality into day-to-day operations.

• Functional consultant in an Agile environment for Workday implementation project, responsible for reviewing release notes, requirements gathering, testing, and ensuring deployment plans were in place.
• Serve as primary Workday functional lead at client site, bridging business needs with technical solutions through stakeholder workshops and gap analysis.
• Lead weekly agile sprint meeting to help product owner to prioritize requirement and changes from parking lot items.
• Lead end-to-end configuration from requirements gathering to workbook development for Core HCM, Recruiting, and Benefit modules.
• Architect and implement 20+ customized Workday business processes, reducing approval steps by 35% while maintaining compliance controls.
• Led full testing lifecycle from strategy to execution: designed 150+ SIT/UAT test cases/scenarios, managed test data preparation, and drove defect resolution through hands-on validation.
• Demonstrate functional changes to product owner while conducting the sign-off session for each agile sprint.

• Key member of Fit/Gap analysis for PeopleSoft 9.2 upgrade project, task include but not limit to requirement gathering from SMEs for system redesign, change of business processing, ensure the new system maintain current business functionalities by introducing new functionalities in PS 9.2 or carry forward existing customizations, sign off functional-techno documents from a systems integrity perspective.
• Enhanced leadership decision-making by developing custom HR dashboards and reports for key HR metrics; Create defect tracking dashboard by using Excel Pivot table and HPQC; prepare documentation to collect pain point and user feedback from stakeholder meetings, create and update weekly deck for upper management to demonstrate project progress and road map.
• Lead payroll parallel testing for PS 9.0 and 9.2, running payroll for 13 pay groups and sampling 300 transactions for two pay period.
• Performed site evaluations, customer surveys and team audits.

• Provide global human capital data analytics support and functional design in PeopleSoft HCM system for day-to-day operations and customization projects.
• Core member PeopleSoft HCM upgrade project team for multiple HR modules including but not limited to Core HR, Workforce Admin, Payroll, Benefit, recruiting, staffing and ePerformance.
• Worked closely with Business users and HR stakeholders in capturing requirements and creating Functional design documents (BRD&FDD).
• Utilize Functional expertise to lead fit-gap sessions with primary stakeholders to setup and configure the system.
• Expertise in analyzing complex business process of various enterprise and design solutions in PeopleSoft HCM.
• Create test plans for System and Integration testing, Regression Testing, User Acceptance Testing; Support change management activities from user acceptance to new module launches and/or system upgrades.
• Responsible of data validation/conversion/backup across multiple testing environments for monthly refresh practice.
• Lead offshore team to deliver test result in high quality standard to meet project migration cut-off timeline.

• Work as financial system analyst to support PeopleSoft Financials 9.1 upgrade project.
• Conduct fit/gap analysis and configuration on multiple supply chain modules;
• Owning function specification for customized components and provide solution design to meet the scope of business requirement and needs for PeopleSoft supply chain system.
• Act as liaison between business customers and IT team with 3rd party vendors to lead discussion and working sections to tackle any obstacles during development progress.