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Overview
Work History
Education
Skills
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Wendy Washington-Klu

Wendy Washington-Klu

Garland,TX

Summary

Responsible Night Auditor offering expertise in financial administration and hospitality services. Adaptable in handling diverse customer and business issues. Well-organized, reliable and focused on long-term business success. Experienced [Job Title] offering proven expertise in overseeing front desk operations and completing accurate daily reconciliations. Strengths include account audits, guest billing and end-of-day reporting. Diligent, meticulous and hardworking team player. Methodical Night Auditor focused on improving business operations and increasing administrative accuracy. Organized hospitality professional with dynamic attitude and strong desire to serve public. Seeking role as Night Auditor in busy hotel. Alert Night Auditor with [Number] years of experience in [Area of expertise]. Expert in [Software] with extensive understanding of financial closing, reporting and analysis. Reliable and trustworthy worker with dedication to accuracy and efficiency. Reliable Night Auditor with superb expertise in balancing accounts, bill paying and financial forecasting. Trained in [Software] and [Type] financial analysis with excellent mathematical skills and accuracy. Known for professionalism, resourcefulness and multitasking skills. Detailed [Job Title] with [Number] years of experience maintaining financial records and reviewing financial activity. Polished in spreadsheet creation, report preparation and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

28
28
years of professional experience

Work History

Night Auditor

Doubletree By Hilton
Dallas, TX
01.2010 - Current
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.

Night Auditor

DFW Airport Wyndham Hotel
Irving, TX
02.2008 - 10.2009
  • Take and effectively handles banquet checks, food and beverages transaction for calculations and balance
  • Settlement with Credit Cards front desk side, and F&B side with Reconciliation with guest telephone, movies and gift shops with posting checks, posting room charges, account codes in-house payments with balance
  • Dispatch shuttle runs from and to the Airport or other surrounding areas with an five miles ratios
  • Maintain and run reports on all tractions in the hotels that relate to the procedure of room vacant, occupied room, room moves, request newspaper rooms, clean inspected, and assign rooms and balance
  • Answer phone in-bound out-bound calls enquiries regarding hotel services
  • Handle registration by letter, by telephone and in person, provide information about present statements of charges to departing guests and receive payment.

Contractor

Result’e Temp Services
01.2004 - 01.2008

Accounting Supporter

TX-CompUSA Inc
Dallas
03.1995 - 05.2004
  • Performs clerical support in areas of account receivable
  • Prepares and verifies various standard accounting entries
  • Handle routine transactions such as credits
  • Allotments disbursements Journal and General Ledger entries.

Payroll Analyst

Freeman
Dallas, TX
  • Prepare monthly journal entries & account reconciliation
  • Research states codes for W-2’s Lockbox
  • Updated states region spreadsheet on employee child support garnishment
  • Support payroll bank accounts with web posting.

Billing Analyst

XO Communication
Dallas, TX
  • Processed, Sort, Posted and Counted in Daily Checks and credit cards that came in from the bank
  • Run Daily reports on Edit listed, and Cash Journals with Auditing
  • Weekly Filing, strong Research on Corporate and field requests for specific and detailed reporting on checks and credit cards requests
  • Verify financial information provided by credit applicants and other necessary direct credit card and bank wire
  • Maintaining complete files of all credit, cash, and bank wires that came through in excel and the billing systems.

Account Payable Clerk

Oak Farms
Dallas, TX
  • Process Fleets, Utilities, Garage, and Offices accounts
  • Post to the proper account, Sort Mail process mail with mail meter
  • Assisted Senior Account Manager with Expense Accounts and Research, Monitor Checks and Direct Deposit reports
  • Process General Ledger
  • Heavy Inbound and outbound calls and Data Entry (coding) Dispatch
  • Set up new Payroll Accounts deductions from wages for creditor garnishment if needed.

Administration Receptionist

Nokia Inc
Irving, TX
  • FSP-Inventory Revenue-Accounting Receivable
  • Cash Application include processing from the Lock Box
  • Posting Bank Wires forwarding excels statements to customers heavy via email
  • Coding credit memos before distributing
  • Aging, Collection, Check Monitoring ,Personal Portfolio, Monthly Ends Reports, Obtain a general office or customer service role
  • Calculating up out of pocket Expense of travel and expense reports
  • Compiles reports and tables to show statistics related to cash receipts, expenditures
  • Operated switchboards phone lines
  • Maintain daily calendar and schedule meetings
  • Provided coverage with T&E Balance sheets
  • Distribution of mail, and phone coverage
  • Answered in-bound calls and greeted visitors in a professional, friendly manner

Account Manager

Dickies Medical Uniforms
Farmers Branch, TX
  • Receiving and accurately entering customer orders dispatch
  • General information for the clients accounts
  • Billing Accounts Tracking UPS-Systems Order Entry
  • High Volume Inbound/Outbound Calls
  • Interfacing with customer on regarding order entry
  • Proactive attempts to up sell and solicits new and existing accounts

Document Processor

Centex Construction
Dallas, TX
  • Maintaining contractor and sub-contractor invoices, checks stubs and back ups for
  • Assists with updating clients web sites, Prepares file folders or other identification records for data to be entered, retrieves records, files or documents to be entered, classifies or schedules data for the entry process
  • Routine filing
  • Problem resolution both internal and clients Performs additional duties as requested
  • Over a multi- billion company for Centex
  • Assists with updating clients web sites, Prepares file folders or other identification records for data to be entered, retrieves records, files or documents to be entered

Expense Accountant

Frito-Lay
Plano, TX
  • Coding expense invoices of all Researching & Developments Department for Project Group, Contractors and Ingredient Vendors for Frito-Lay
  • Research and resolve payment Issues
  • Verifies balances and entries, calculations, postings and request of special codes for recorded by other workers
  • Process general invoices according to expectations
  • Resolve all pertinent invoices edits resolving Customer payments and coding discrepancies, Monitoring customer accounts by end period
  • Accounts payable and receivable, and profit.

Business Sales Representative

  • Billed Invoices and ordered inventory as needed and retails sales , Store Quarter Auditor
  • Strong telephone skills assisted with help desk and credit application
  • Assisted with CompUSA's tracking system with working with Corporate and Retails.

Education

East Field Community College
01.2013

Certificates in Offices Machines & Office Procedures -

El Centro Community College
01.1995

Diploma -

Knox City High School
01.1992

Skills

  • MAS90/200, JD Edward, JDA, SAP, Oracle, Peoplsoft, AS400, Lucent, Lawson Insights Payroll, MS Outlooks, SOX, Rigel, Inspire, Maitre’D, Opera, Protobase
  • Payroll, Cash Application, posting, credit card, Bank wires process
  • Finance
  • Night Audit Reports
  • Oral and Written Communications
  • Training and Mentoring
  • Strong Work Ethic
  • Balancing Accounts
  • Checking Guests in and Out
  • Analytical Thinking
  • Conflict/Issue Documentation
  • Verbal and Written Communication
  • Daily Reporting
  • End-of-Day Processes
  • Inventory Oversight
  • Multitasking and Organization
  • Administrative Support
  • Resource Allocation
  • Teamwork and Collaboration
  • Recordkeeping
  • Tracking Expenses
  • Company Policies and Procedures
  • Facility Maintenance Monitoring
  • Credit and Cash Payments
  • Revenue Tracking
  • Time Management
  • Records Management
  • Safety and Security Procedures
  • Reception Management
  • Report Generation
  • Account Audits
  • Posting Charges
  • Complaints Management
  • Property Management
  • Guest Services
  • Bookkeeping
  • Financial Management
  • Room Inventory
  • Reservations
  • Mail and Packages
  • Performing Wake-Up Calls
  • Front Desk Operations
  • Resolving Issues
  • Office Supervision
  • Generating Reports
  • Decision-Making
  • Complaint Resolution
  • Overseeing Front Desk
  • Ledger Updates
  • Balancing Transactions
  • Payment Oversight
  • Processing Registrations
  • Bank Reconciliation
  • Punctual and Dependable
  • Customer Service
  • Lobby Housekeeping
  • Conflict Mediation
  • Account Balancing
  • Performance Tracking
  • Shift Scheduling
  • Revenue Monitoring
  • Problem-Solving
  • Occupancy Rates Analysis
  • Accounting Processes
  • Financial Reporting
  • Concierge Assistance
  • Account Reconciliation
  • Staff Training
  • Managing Reception
  • Reservation Processing
  • Accounting Principles
  • Supply Replenishment
  • Monitoring Revenue
  • Reporting Capabilities
  • Light Maintenance Duties
  • Clerical Duties
  • Reservation processing
  • Mail and packages
  • Account balancing
  • Budgeting
  • Expenses tracking
  • Guest services
  • Data analysis
  • ASI FrontDesk
  • Drawer closing protocols
  • Revenue monitoring
  • Company policies and procedures
  • Oral and written communications
  • Credit and cash payments
  • Inventory oversight
  • Reception management
  • Charge posting
  • Conference and meeting planning
  • Check-in and check-out procedures
  • Accounting processes
  • Front desk operations
  • Registration processing
  • Financial statements expertise
  • Conference room set up
  • Wake-up calls
  • Bank reconciliation
  • Safety and security procedures
  • Report generation
  • Time management
  • Hospitality service expertise
  • Automated telephone systems
  • Daily transactions review
  • Administrative support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Night Auditor

Doubletree By Hilton
01.2010 - Current

Night Auditor

DFW Airport Wyndham Hotel
02.2008 - 10.2009

Contractor

Result’e Temp Services
01.2004 - 01.2008

Accounting Supporter

TX-CompUSA Inc
03.1995 - 05.2004

Payroll Analyst

Freeman

Billing Analyst

XO Communication

Account Payable Clerk

Oak Farms

Administration Receptionist

Nokia Inc

Account Manager

Dickies Medical Uniforms

Document Processor

Centex Construction

Expense Accountant

Frito-Lay

Business Sales Representative

East Field Community College

Certificates in Offices Machines & Office Procedures -

El Centro Community College

Diploma -

Knox City High School
Wendy Washington-Klu