WENDY WATSON
SHREVEPORT,LA
Summary
I seek to be a part of an established organization where my knowledge, skills, and abilities will be further challenged and where settings and accomplishing goals will allow me to make a positive difference in the organization or company as a whole.
Overview
31
31
years of professional experience
1
1
Certification
Work History
SUPPORT COORDINATOR SUPERVISOR
EASTER SEALS LOUISIANA
01.2019 - 03.2022
- Provides direct supervision to a staff of 7-8 support coordinators: monitored attainment of goals and effectiveness of services provided to individual clients, Review and approved Plans of Care for recipients prepared by support coordinators, and submitted plans to the regional state office for approval of services
- Reviewed assessments for recipient's level of care and submitted assessments to the regional office
- Provided weekly supervision to assure the Support Coordinator fulfills guidelines and requirements for provision of case management services and Easterseals, Monitor on-going maintenance and supervision of services and recipient records through supervisory reviews and monitoring of LaSRS reports.
SUPPORT COORDINATOR
EASTER SEALS LOUISIANA
03.2016 - 01.2019
- Handled a caseload of 45 Medicaid waiver eligible individuals with developmental disabilities, Assessed the needs, wishes, and desired outcomes of each individual, Developed a Plan of Care with the assistance of the individual, their family, and those identified as part of the team, Located the supports and services identified in the Plan of Care, Linked the individual and their family with service providers and community resources, Coordinated the identified supports and services as requested by the individual and their family, Monitored supports and services, by making home visits and phone calls to the individuals, to assure that the Plan of Care was implemented, that the Plan of Care continued to meet the needs and desires of the individual, and that the health and safety of the individual was assured, Maintained eligibility information and assisted individuals with applying for assistance for which they were eligible, Advocated for needed supports and services not readily available to the individual, and Performed clerical duties, such as making copies, sending faxes, typing documents, and preparing mailing.
Psychosocial Skills trainer
NEW CHOICE COUNESLING
01.2015 - 04.2017
- Guided patients towards building a better future and creating better lives to live, by training patients in areas such as anger management, How to avoid and report domestic violence or any type of abuse, How to improve their emotional and physical health, and by the use of motivational interventions to assist patients in meeting their goals and moving along the path to recovery.
Mental Health specialist
NEW CHOICE COUNESLING
01.2015 - 04.2017
- Assisted licensed mental health professional in providing mental healthcare to patients, provided counseling and case management services to patients, Assessed patients mental status through interviews and observations, developed treatment plans or made appropriate service referrals, provided Crisis intervention services to patients who were a danger to themselves or others, monitored patients treatment progress, kept written records on patient interactions.
EPSDT SPECIALIST/SUPPORT COORDINATOR
QUALITY COORDINATION
07.2014 - 08.2014
- Coordinates services for Medicaid eligible individuals under 21 receiving EPSDT Personal Care Services, develops plans of care and monitor services in home with support staff, Link to other community resources available through other programs
SUPPORT COORDINATOR
QUALITY COORDINATION
11.2006 - 08.2014
- Handled a caseload of 35 Medicaid waiver eligible individuals with developmental disabilities, Assessed the needs, wishes, and desired outcomes of each individual, Developed a Plan of Care with the assistance of the individual, their family, and those identified as part of the team, Located the supports and services identified in the Plan of Care, Linked the individual and their family with service providers and community resources, Coordinated the identified supports and services as requested by the individual and their family, Monitored supports and services, by making home visits and phone calls to the individuals, to assure that the Plan of Care was implemented, that the Plan of Care continued to meet the needs and desires of the individual, and that the health and safety of the individual was assured, Maintained eligibility information and assisted individuals with applying for assistance for which they were eligible, Advocated for needed supports and services not readily available to the individual, and Performed clerical duties, such as making copies, sending faxes, typing documents, and preparing mailing.
ASSISTANCE PROGRAM MANAGER
QUALITY COORDINATION
01.2010 - 07.2014
- Provided training to staff, addressed Human Resource issues such as conducting interviews with new hires, completing and submitting payroll for employees, Audited records to comply with state guidelines, Worked with State agencies and other agencies to assure effective communication between the staff, the recipients and families involved, Enforced accountability with staff and reinforced goals and objectives of the program by checking charts and required action sheets weekly for Support Coordinators, ensuring requirements were met.
SUPPORT COORDINATOR SUPERVISOR
QUALITY COORDINATION
02.2009 - 07.2014
- Provided direct supervision to a staff of 10 support coordinators: monitored attainment of goals and effectiveness of services provided to individual clients, Reviewed Plans of Care for recipients prepared by support coordinators, and submitted plans to the regional state office for approval of services
- Reviewed assessments for recipient's level of care and submitted assessments to the regional office.
Psychosocial Skills trainer
FAMILY LIFE DEVELOPMENT CENTER
02.1997 - 09.2005
- Guided patients towards building a better future and creating better lives to live, by training patients in areas such as anger management, How to avoid and report domestic violence or any type of abuse, How to improve their emotional and physical health, and by the use of motivational interventions to assist patients in meeting their goals and moving along the path to recovery.
Mental Health specialist
FAMILY LIFE DEVELOPMENT CENTER
02.1997 - 09.2005
- Assisted licensed mental health professional in providing mental healthcare to patients, provided counseling and case management services to patients, Assessed patients mental status through interviews and observations, developed treatment plans or made appropriate service referrals, provided Crisis intervention services to patients who were a danger to themselves or others, monitored patients treatment progress, kept written records on patient interactions.
Community support worker
FAMILY LIFE DEVELOPMENT CENTER
02.1997 - 09.2005
- Provided Case management for children and adults with varies emotional, behavioral and psychiatric illnesses, assisted individuals with daily living skills, and going on outings in the community, monitored their behaviors and assisted with goal setting to improve their life in all areas, and served as a liaison for social services available in the community for individuals, and their families; Performed clerical duties such as typing, appointment scheduling, and filing.
QUALITY CONTROL INSPECTOR
SOLO CUP COMPANY
03.2003 - 05.2005
- Efficiently and accurately completed all paper work related to quality control, Visually inspected products for defects and cleanliness, Printed and ensured proper coding, Counted cases and pieces of merchandise.
MACHINE OPERATOR
SOLO CUP COMPANY
03.1993 - 05.2005
- Observed safety procedures while operating various machinery and multi-packing in the assembly line.
Community Services Professional 3
Northwest Louisiana Human Services District/DD
04.2022 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Medical Certification Specialist 2
Northwest Louisiana Human Services District/DD
05.2024 - Current
- Communicated with internal and external individuals to acquire information concerning certifications.
- Coordinated with subject matter experts to develop relevant exam content for various certifications, ensuring validity and reliability.
- Evaluated the effectiveness of current certification programs through ongoing analysis, making recommendations for improvements as needed.
- Implemented a robust recertification process that ensured certified professionals remained current on industry best practices and regulations.
- Received, reviewed and evaluated various documents for certifications.
Education
BACHELOR - SOCIAL WORK
UNIVERSITY OF OKLAHOMA
05.1991
ASSOCIATE - PSYCHOLOGY/SOCIOLOGY
EASTERN OKLAHOMA STATE COLLEGE
05.1988
HIGH SCHOOL DIPLOMA -
FAIR PARK HIGH SCHOOL
05.1986
Skills
- Case management and psychosocial skills training
- Social Work Supervision
- Program Coordination
- Staff Management
- Family Relations and relationship building
- Excellent leadership abilities; experienced substitute teacher of various grade levels
- Articulate, empathetic, friendly, and very effective in working with a variety of people of varies backgrounds and temperaments
- Effective communication skills, both written and verbal
- Intermediated computer skills
Certification
REGISTERED SOCIAL WORKER-LABSWE
References
References are available on request.
Timeline
Medical Certification Specialist 2
Northwest Louisiana Human Services District/DD
05.2024 - Current
Community Services Professional 3
Northwest Louisiana Human Services District/DD
04.2022 - 05.2024
SUPPORT COORDINATOR SUPERVISOR
EASTER SEALS LOUISIANA
01.2019 - 03.2022
SUPPORT COORDINATOR
EASTER SEALS LOUISIANA
03.2016 - 01.2019
Psychosocial Skills trainer
NEW CHOICE COUNESLING
01.2015 - 04.2017
Mental Health specialist
NEW CHOICE COUNESLING
01.2015 - 04.2017
EPSDT SPECIALIST/SUPPORT COORDINATOR
QUALITY COORDINATION
07.2014 - 08.2014
ASSISTANCE PROGRAM MANAGER
QUALITY COORDINATION
01.2010 - 07.2014
SUPPORT COORDINATOR SUPERVISOR
QUALITY COORDINATION
02.2009 - 07.2014
SUPPORT COORDINATOR
QUALITY COORDINATION
11.2006 - 08.2014
QUALITY CONTROL INSPECTOR
SOLO CUP COMPANY
03.2003 - 05.2005
Psychosocial Skills trainer
FAMILY LIFE DEVELOPMENT CENTER
02.1997 - 09.2005
Mental Health specialist
FAMILY LIFE DEVELOPMENT CENTER
02.1997 - 09.2005
Community support worker
FAMILY LIFE DEVELOPMENT CENTER
02.1997 - 09.2005
MACHINE OPERATOR
SOLO CUP COMPANY
03.1993 - 05.2005
BACHELOR - SOCIAL WORK
UNIVERSITY OF OKLAHOMA
ASSOCIATE - PSYCHOLOGY/SOCIOLOGY
EASTERN OKLAHOMA STATE COLLEGE
HIGH SCHOOL DIPLOMA -
FAIR PARK HIGH SCHOOL
Similar Profiles
ROEN EMMERICHROEN EMMERICH
MN at Goodwill-Easter SealsMN at Goodwill-Easter Seals
Callie RogersCallie Rogers
Direct Support Professional at Easter Seals Goodwill NDDirect Support Professional at Easter Seals Goodwill ND
Megan DentonMegan Denton
Community Living Supervisor at Easter Seals MidwestCommunity Living Supervisor at Easter Seals Midwest
DAJERIOUS JACKSONDAJERIOUS JACKSON
Assembly Line Production Worker at FrymasterAssembly Line Production Worker at Frymaster
Jacqueline PattonJacqueline Patton
Customer Service Technician at GDITCustomer Service Technician at GDIT