I managed 657 single-family homes and the common areas
I also helped manage 15 condo associations
I scheduled and facilitated Board meetings, Special meetings, Town Hall meetings, Annual meetings for both our HOA Board and our Golf Board, per FL Statutes. I type up and post the agendas as well as create power points for each meeting
I processed ARC Requests and facilitated ARC Committee meetings
I scheduled hearings and sent compliance letters out to any of our 1459 doors if violations occurred
I facilitated all votes using our electronic voting site, EZVote
I was liaison for our landscaping company, security company, mulch and tree trimming companies
Portfolio CAM
Anchor Management
05.2022 - 10.2022
Managed 16 HOA and/or Condo Associations in Naples, FL
Scheduled Board meetings, Annual meetings, Special Assessment meetings
Worked with vendors and contractors that included landscaping, painting, roofing, gate access, telecommunications, insurance, lake aeration, pool maintenance, etc.
Approved invoices for payment
Rental Sales Manager/Realtor with Bonita/Estero Board
Orchid Realty Group
03.2021 - 03.2022
Showing rental properties we have available for rent
Entering new properties on to the MLS
Creating annual and short-term leases in AppFlles
Creating leasing agreements with owners in AppFlles
Scheduling all maintenance for our properties with our vendors (cleaners, A/C, repairs)
24/7 contact for maintenance issues on existing rentals as well as new leads
Main contact for all tenants, owners/landlords, handyman, HOA Association liaison
Handling all annual leases, renewals and non-renewals
I do all move in and move out walk throughs with the tenants
Leasing Consultant
La Costa Apartments
01.2020 - 03.2021
Renting apartments
Working in Yardi to enter all prospect information and printing of reports
Creating leases and renewal leases
Marketing our apartment community
Setting up food trucks and business of the week for our community
Administrative Assistant/Front Desk
GL Homes
09.2019 - 12.2019
Answering the phone and greeting walk ins
Distribution of sales contracts, change orders and start packages for new home builds
Ordering office supplies and managing office equipment
Temp agency – limited time
Care Management as a CTA/Census Management
WellMed
04.2018 - 04.2019
Excel - creating the daily Census report and other reports for other clinic groups.
TruCare - helping discharge low risk members and reassigning nurses to members
Designating members High risk if they fit our hierarchy model in TruCare
Uploading medical records, NOMNC’s and build auths for SNF’s, ARU’s and LTAC’s.
Calling SNF’s for status of our members a couple times a week and help educate them on our NOMNC and medical record procedures once they have our member in their facility.
I was a cultural ambassador within United Health Group.
Director of Admissions
Winkler Court Rehab
08.2017 - 01.2018
Admitting patients for short term rehab and memory care, per our insurance and diagnosis guidelines, from referrals received by all Lee County hospitals (through Allscripts), and also surrounding hospitals and acute care facilities in the area as well as physician referrals.
Checking Medicare days on the Ability website and submitting for authorizations, on managed care insurance patients, on the Availity website.
Giving facility tours and handling all admission paperwork for new residents.
Collaborating with the Business Development Director with marketing our facility with the local hospitals, assisted living facilities, etc. We would host luncheons, etc. to keep a good relationship with them.
Collaborating with our Medical Director and Dr. Collier and Dr. Stens with new admissions in a cross functional role.
Working with Case Managers of our local hospitals so we could accept appropriate patients.
Keeping track of all referrals, admissions and discharges on tracking reports.
CSR/Office Coordinator
Lee Health Systems Outpatient Rehab Clinic
01.2017 - 08.2017
Coordinating all office functions that included answering the phone, making appts for Physical, Occupational and Speech therapists, transcribing orders for patients whose physicians were outside of the Lee Health system, getting authorizations for insurances that required it, making patient charts, faxing Plan of Cares to clinics for physicians signatures, balancing out daily payments and ordering all office supplies and equipment
Working with the EPIC system.
Care Management Assistant
Gulf Coast Medical Center
01.2016 - 01.2017
Collaborating with case managers helping to discharge patients that needed additional cares once they were discharged from the hospital. I had a strong working relationship with the physicians at Gulf Coast hospital as well as area SNF’s, home health agencies, Hospice, etc.
Scheduling appts for patients that did not have a PCP and patients that had wounds, needed dialysis, IV infusion and patients that had COPD and/or CHF. I scheduled Cardiology and Pulmonology appts for pts within 3 days of discharge to help minimize readmission to the hospital.
Attending cardiology rounds on the CPCU floor and worked closely with the nurse in charge of our cardiology program and cross functional team.
Helping patients at d/c if they needed DME’s, prescription assistance and housing assistance.
Helping with Baker Act and/or homeless patients to get facilities to accept them.
Daycare Owner and Operator
My own Day Care business in Oregon, WI
06.2002 - 08.2015
Operating my own day care business in my home. I cared for children from 6 weeks to 10 years old. I provided a structured environment with healthy snacks and meals and age appropriate toys and activities. I input all tax info and income on an Excel spreadsheet so used Excel and Word on a regular basis.
Switchboard Operator
Meriter Unity Point Health Hospital
01.2011 - 07.2015
Answering incoming calls and routing them to the appropriate department or patients room, and paging staff through our paging system.
Handling all emergency code calls that happened in the hospital, which included calling in the CV Lab team for all Level 1 Stemi’s and working closely with the physician on call.
Filling out state forms for all expired patients. Entering on-call schedule changes for physicians and staff at the hospital.
Our department was also the answering service for all Meriter clinics, Meriter Home Health and WI Heart clinics after hours calls.
Lead Resident Assistant
Capitol Lakes Retirement
01.2009 - 04.2011
I was in charge of resident’s cares, medication passes, meal preparation, blood pressure checks, insulin injections, blood glucose level testing and other vitals, charting, etc. I was Lead Resident Assistant (RA) for the dementia unit and also assisted on regular floors as well as the independent living building. I was CBRF certified and certified with the state of WI to administer medication in Assisted Living facilities.
Education
Community Association Manager
CAM Course – Larson Educational Services
08.2021
Real Estate Sales course and FL RE License
Real Estate Express - Larson Educational Services
07.2019
Human Resource Management
Upper Iowa University
Madison, WI
06.1999
Certification
Notary Public
Timeline
Manager of Condo Association Community
Riverwoods Plantation
03.2025 - Current
On-site CAM
Troon Mgmt, (Bonita National Golf and CC)
11.2022 - 02.2025
Portfolio CAM
Anchor Management
05.2022 - 10.2022
Rental Sales Manager/Realtor with Bonita/Estero Board