Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Wendy Wells

Mount Carmel,TN

Summary

To obtain a position that will enable me to utilize, improve and learn new skills.

Overview

10
10
years of professional experience

Work History

Senior Caregiver

Brookdale Senior Living Facility
Kingsport, TN
04.2022 - Current
  • Accompanied clients on shopping trips or social events if requested.
  • Took vital signs such as blood pressure and temperature when necessary.
  • Maintained a clean environment for the safety of clients while following infection control guidelines.
  • Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate personnel.
  • Transported clients to medical appointments or other errands as needed.
  • Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
  • Conducted light housekeeping duties such as laundry, vacuuming and dusting.
  • Participated in leisure activities with clients including playing cards, reading books, going for walks.
  • Provided emotional support for elderly clients dealing with loneliness or depression.
  • Provided personal care and companionship to elderly clients in their homes.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Laundered clothing and bedding to prevent infection.
  • Recognized emergencies and notified paramedics and family members.
  • Redirected clients with memory issues, providing safety guidance protection.
  • Engaged clients by conversing and participating in activities and hobbies.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with maintaining good personal hygiene.

Care Giver

Private patient/home care
11.2018 - 04.2022
  • Assisting friends and family in taking care of sick and elderly people.
  • People with Covid-19, Alzheimer's, dementia, and other physical and mental disabilities.
  • Home Schooling During Covid-19.
  • Responded promptly to emergency situations occurring inside or outside of residence halls.
  • Took vital signs such as blood pressure and temperature when necessary.
  • Maintained a clean environment for the safety of clients while following infection control guidelines.
  • Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate person.
  • Transported clients to medical appointments or other errands as needed.
  • Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
  • Communicated regularly with family members regarding client's health condition and progress towards goals set out in the care plan.
  • Conducted light housekeeping duties such as laundry, vacuuming and dusting.
  • Participated in leisure activities with clients including playing cards, reading books, going for walks.
  • Provided emotional support for elderly clients dealing with loneliness or depression.
  • Provided personal care and companionship to elderly clients in their homes.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Laundered clothing and bedding to prevent infection.
  • Recognized emergencies and notified paramedics and family members.
  • Redirected clients with memory issues, providing safety guidance protection.
  • Engaged clients by conversing and participating in activities and hobbies.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.

Direct Support Associate

Silver Angels
08.2018 - 11.2018
  • Assisting patients with all aspects of daily living, helping with therapy, daily exercises, preparing food and feeding, and assisting with hygiene and other duties as needed.

provider services for anthem bcbs

ttec
03.2017 - 04.2018
  • Assisting Medical Providers with obtaining patient information regarding health benefits and precertification requirements for the policy holders to insure proper billing for medical claims
  • Claims adjustments and other duties as needed.

Customer sales SUPPORT REPRESSENTATIVE for amazon

ttec
03.2017 - 04.2018
  • Assisting sellers with tracking shipments, reviewing claims, reviewing accounts status, disbursements and inventory adjustments to ensure correct sales quantities in the fulfillment centers and other duties as needed.

Direct Support Associate

evergreen life services
08.2014 - 09.2017
  • Assisted clients with shopping, meal preparation, personal hygiene, medication administration, leisure activities, and transportation needs.
  • Encouraged positive behaviors through reinforcement techniques such as verbal praise or rewards system.
  • Ensured client safety by monitoring their behavior and intervening as necessary.
  • Implemented behavior management techniques according to established protocols.
  • Provided direct support to clients with intellectual and physical disabilities, including assistance with daily living activities.
  • Monitored medications for accuracy of dosage and frequency; reported any discrepancies immediately to supervisor or physician staff.
  • Developed individualized service plans for each client, in coordination with other departments.
  • Adhered strictly to confidentiality policies when discussing information about clients or their families.
  • Collaborated closely with case managers regarding treatment planning for each client.
  • Developed individualized plans for each client based on their specific needs.
  • Maintained accurate records of incidents involving clients in accordance with agency policy and procedure guidelines.
  • Provided emotional support by listening attentively to clients concerns and responding appropriately to their needs.
  • Organized recreational activities such as games, sports events and field trips.
  • Demonstrated understanding of therapeutic interventions when interacting with clients in crisis situations.
  • Created activity schedules that promoted independence while maintaining a safe environment for the individuals served.
  • Participated in staff meetings to review goals and objectives for individual clients as well as overall program operations.
  • Observed changes in client's behavior or condition; documented any changes promptly on appropriate forms.
  • Escalated complex issues to senior technical staff, ensuring proper follow-through until resolved.
  • Maintained up-to-date case documentation for future reference.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Drove clients to doctors' appointments and social outings.
  • Consulted with client care team to continually update care plans.
  • Maintained detailed records of services performed on clients.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Direct Support Associate

home health care
07.2014 - 09.2014
  • Assisting patients with all aspects of daily living, helping with therapy, daily exercises, preparing food and feeding, and assisting with hygiene and other duties as needed.

Education

EMT -

Trident Technical College
Charleston, SC
01-2012

High School Diploma -

Stratford High School
Goose Creek, SC
06-1990

Skills

  • List your strengths relevant for the role you’re applying for
  • List one of your strengths
  • Emotional Support
  • Patient assistance
  • Recreational Activities
  • Client safety and first aid
  • Relationship Building
  • Patient Advocacy
  • Documentation And Reporting
  • Patient Companionship
  • Basic Housekeeping
  • Compassionate Caregiving

References

  • Available Upon request

Timeline

Senior Caregiver

Brookdale Senior Living Facility
04.2022 - Current

Care Giver

Private patient/home care
11.2018 - 04.2022

Direct Support Associate

Silver Angels
08.2018 - 11.2018

provider services for anthem bcbs

ttec
03.2017 - 04.2018

Customer sales SUPPORT REPRESSENTATIVE for amazon

ttec
03.2017 - 04.2018

Direct Support Associate

evergreen life services
08.2014 - 09.2017

Direct Support Associate

home health care
07.2014 - 09.2014

EMT -

Trident Technical College

High School Diploma -

Stratford High School
Wendy Wells