Wendy Wieringa
Norfolk,VA
Summary
Dynamic professional with extensive experience in case management and crisis intervention, notably as a Recovery Coach at Network 180-CSU. Proven ability to lead teams and enhance service delivery, while maintaining confidentiality and regulatory compliance. Recognized for developing impactful resources that empower clients and improve their access to essential services.
Overview
31
31
years of professional experience
Work History
Sight Supervisor
DK Security
01.2025 - Current
- Supervised team of five staff members, ensuring effective operations and support
- Conducted video surveillance and site patrol
- Collaborated with Cherry Health Heart of the City and Grand Rapids Police Department to enhance safety measures for properties and office buildings
- Developed resource books to assist officers in effectively performing their duties
- Document daily activities and write incident reports
Recovery Coach
Network 180-CSU
04.2024 - 02.2025
- Guided clients in understanding and accessing substance use and employment services, facilitating their path to recovery.
- Provided interventions for clients experiencing behavioral health crises
- Collaborated within a team-based service model to enhance client support and access to essential resources.
- Developed informational packets on Michigan Works, Michigan Rehabilitative Services, and Social Security Disability resources, empowering clients to improve their lives and receiving positive feedback.
CPS Investigator
MDHHS Kent County
09.2023 - 02.2024
- Delivered comprehensive casework services to support dependent and abused children.
- Performed home visits to evaluate family dynamics and living conditions, informing intervention strategies.
- Developed and implemented targeted strategies and services to meet specific client needs.
- Built trusting relationships with alleged victims to gain insights into their experiences.
Youth Development Specialist
DA Blodgett-St John’s
06.2022 - 11.2022
- Ensured the physical and emotional safety of children
- Supervised six juveniles, developing supportive therapeutic relationships that reinforced clear boundaries
- Delivered services aligned with established treatment plans to promote individual progress
- Facilitated therapeutic, recreational, and psycho-educational activities to enhance youth engagement and learning
- Administered prescribed medications to ensure proper dosage and timing.
- Documented children’s activities, behaviors, emotional responses, and progress toward treatment plan goals
Security Officer
Spectrum Hospital
01.2015 - 01.2020
- Monitored premises to ensure safety of patients, staff, and hospital assets
- Ensured an orderly environment by applying the Use of Force Continuum appropriately
- Investigated incidents according to hospital policy and Michigan law
- Documented activities accurately using computer-aided report writing system
- Provided information to staff, patients, and visitors to facilitate smooth operations
Sheriff
Hillsborough County Sheriff’s Office
01.1995 - 01.1999
- Investigated crimes, conducting interviews and arrests to uphold public safety and justice
- Led neighborhood associations in safety initiatives, fostering community engagement and awareness
- Supervised trustees to ensure compliance with regulations and enhance rehabilitation efforts
- Maintained confidentiality and performed efficiently under stress
- Performed medical first responder duties and possessed knowledge of medical terminology
Education
MS - Criminal Justice
Grand Valley State University
Paralegal Certificate -
Davenport University
Police Academy -
Hillsborough Community College
FloridaBA - Telecommunications
Michigan State University
Skills
- Case Management
- Regulatory Compliance
- Service planning
- Quality Assurance
- Report Writing
- Crisis intervention
- Team Leadership
- Excels under Pressure
- Maintaining Confidentiality
Certificates And Training
- Former Grand Rapids Police Victim Advocate
- Former Court Appointed Special Advocate
- Addiction and Recovery Coach certified with State of Michigan
Timeline
Sight Supervisor
DK Security
01.2025 - Current
Recovery Coach
Network 180-CSU
04.2024 - 02.2025
CPS Investigator
MDHHS Kent County
09.2023 - 02.2024
Youth Development Specialist
DA Blodgett-St John’s
06.2022 - 11.2022
Security Officer
Spectrum Hospital
01.2015 - 01.2020
Sheriff
Hillsborough County Sheriff’s Office
01.1995 - 01.1999
MS - Criminal Justice
Grand Valley State University
Paralegal Certificate -
Davenport University
Police Academy -
Hillsborough Community College
BA - Telecommunications
Michigan State University