Wendy Wintrow
Piqua,OH
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
School Cafeteria Worker
Covington Exempted Village School District
01.2022 - Current
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Tracked meal purchases and accepted payments at cash register.
- Received and stored incoming supplies according to procedures.
- Cleaned and sanitized surfaces, tools, and equipment.
- Served food according to temperature, safety, and presentation guidelines.
- Restocked condiments, beverages, and utensils per expected use levels.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted wait staff with timely food delivery and guest requests.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Greeted customers and provided menus upon arrival to dining room.
- Processed payments for orders and provided customers with change.
- Managed cash handling procedures accurately balancing register drawers daily.
- Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
- Served as a positive role model for students displaying appropriate behavior while working in a high-pressure environment.
- Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.
- Enhanced food safety by implementing proper sanitation practices and maintaining a clean workspace.
- Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
- Collaborated with school staff and administrators to accommodate special dietary needs of students.
- Contributed to successful state health inspections by adhering to strict food safety guidelines and regulations.
- Increased efficiency by streamlining meal preparation processes and organizing workstations for optimal productivity.
- Provided exceptional customer service through friendly interactions with students, addressing any concerns or questions they had about available menu items.
- Educated students on the importance of balanced diets, promoting healthy eating habits within the school community.
- Participated in ongoing professional development opportunities related to child nutrition trends and best practices.
- Ensured timely meal service by coordinating efforts with fellow cafeteria workers during high-traffic periods.
- Organized bulk food storage areas to improve accessibility for faster meal prep times.
- Coordinated volunteer efforts and mentored new cafeteria workers to improve overall team performance.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Provided exemplary service to students, staff, and visitors.
- Monitored food and beverage supplies, assisting with restocking when needed.
Small Business Owner
Wendy's Stitches and Printing
09.2017 - 07.2021
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
Assembly Line Production Worker
Evenflo Company
08.2016 - 07.2017
- Boxed, labeled, and transported items to support assembly operations.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assisted quality assurance by inspecting items and removing defective parts.
- Followed protocols to enhance protection and maintain safe work environment.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
- Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
- Troubleshot issues with machinery or components promptly, preventing delays in the overall production process.
- Conducted routine maintenance checks on equipment, ensuring proper functionality at all times.
- Promoted teamwork among colleagues through effective communication skills and collaboration efforts on the production floor.
- Increased product quality through thorough inspection of assembled items before packaging.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Followed outlined specifications to implement assembly plans.
- Conducted quality assurance inspections on finished components and identified issues.
- Operated various machines used in production processes.
Merchandising Specialist
O'Reilly Auto Parts
02.2012 - 07.2016
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Assembled quarter and full-size point of purchase promotional displays.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Changed displays to reflect new promotions.
- Worked with managers and advertising directors to optimize promotions.
- Updated pricing and signage to complete product displays and educate customers.
- Maintained product inventory and reordered items.
- Arranged merchandise in alignment with store planogram.
- Maintained clean store by returning items to proper places.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
- Inspected merchandise for quality and arranged proper display location on floor.
- Communicated merchandising needs to store manager.
- Streamlined in-store processes by implementing efficient merchandise receiving, processing, and replenishment systems.
- Enhanced store appearance through effective space utilization and creative visual displays.
- Planned commercial displays to attract customers.
- Coordinated special events or promotions to drive foot traffic into the store, resulting in increased revenue generation.
- Increased efficiency in stocking shelves by developing an organized system for merchandise handling during peak business hours.
- Improved customer satisfaction by ensuring products were always available, well-presented, and accurately priced.
- Conducted regular store audits to ensure adherence to company policies and maintain high standards of presentation.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Childcare Provider
In Home Child Care
01.2009 - 02.2012
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Introduced children to educational games and activities to boost learning.
- Provided emotional support and guidance to children during difficult times.
- Assisted in potty training and other daily hygiene activities to support child development.
- Worked with children to develop good cognitive, physical and language skills.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Utilized positive reinforcement techniques to encourage good behavior.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
Education
High School Diploma -
Piqua High School
Piqua, OH06-1994
Skills
- Student nutrition oversight
- Cooking techniques
- Food storage
- Sanitation procedures
- Planning and execution
- New business launch
- New market research
- Business operations leadership
- Competitive pricing
- Inventory tracking
- Promotional planning
- Analyzing sales reports
Timeline
School Cafeteria Worker
Covington Exempted Village School District
01.2022 - Current
Small Business Owner
Wendy's Stitches and Printing
09.2017 - 07.2021
Assembly Line Production Worker
Evenflo Company
08.2016 - 07.2017
Merchandising Specialist
O'Reilly Auto Parts
02.2012 - 07.2016
Childcare Provider
In Home Child Care
01.2009 - 02.2012
High School Diploma -
Piqua High School
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