Wendy Zafra
Lakeland,FL
Summary
Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Orange Peel Technologies
Lakeland, FL
04.2022 - Current
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications (Quickbooks).
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Server Assistant
Keke's Breakfast Cafe
Lakeland, FL
06.2020 - 02.2021
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Checked in with customers throughout their meal to ensure satisfaction.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Followed health code standards while handling food and beverage items.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Responded promptly to requests from servers or other staff members.
- Recorded accurate inventory counts of beverages, condiments and other supplies.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Supported serving staff in delivering accurate and well-presented food orders.
Server Assistant
Loews Hotels
Atlanta, GA
07.2019 - 01.2021
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Prepared coffee and tea according to customers' orders using proper brewing techniques.
- Recorded accurate inventory counts of beverages, condiments and other supplies.
- Carried food orders to specific restaurant tables and served guests.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
Accounting Assistant
FSCR
Barranquilla, Colombia
02.2011 - 10.2018
- Assisted in the preparation of monthly financial statements and reports.
- Monitored inventory levels to ensure adequate supplies are available.
- Coded invoices and other records to maintain organized and accurate records.
- Matched orders with invoices and recorded required information.
- Prepared and processed payrolls.
- Generated monthly financial reports for internal stakeholders and external auditors.
- Entered data into accounting software programs such as QuickBooks or SAP.
- Maintained the general ledger system to ensure accurate recording of all transactions.
Education
Licensed Life And Health Insurance Agent - Licensed Life And Health Insurance Agent
XCEL Solutions
Lakeland, FL09-2024
Financial Analyst - Business Administration
Servicio Nacional De Aprendizaje SENA
Barranquilla - Colombia 04-2009
High School Diploma -
Sagrado Corazon High School
Barranquilla12-1999
Some College (No Degree) - Bussines Admnistration
Simon Bolivar College
Barannquilla - Colombia Skills
- Invoice Processing
- Filing and data archiving
- Timeline Planning and Management
- QuickBooks
- Data Entry
- Mail handling
- Office Administration
- Inventory Systems
- Internet Research
Languages
Spanish
Professional
English
Elementary
Timeline
Administrative Assistant
Orange Peel Technologies
04.2022 - Current
Server Assistant
Keke's Breakfast Cafe
06.2020 - 02.2021
Server Assistant
Loews Hotels
07.2019 - 01.2021
Accounting Assistant
FSCR
02.2011 - 10.2018
Licensed Life And Health Insurance Agent - Licensed Life And Health Insurance Agent
XCEL Solutions
Financial Analyst - Business Administration
Servicio Nacional De Aprendizaje SENA
High School Diploma -
Sagrado Corazon High School
Some College (No Degree) - Bussines Admnistration
Simon Bolivar College
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