Monitored and evaluated employee performance, providing feedback and guidance to ensure high-quality standards.
Developed strategies to improve efficiency of department operations, resulting in increased productivity.
Conducted regular meetings with staff to discuss job expectations, provide feedback, and set individual goals.
Resolved conflicts among employees through effective communication and mediation techniques.
Ensured compliance with organizational policies, procedures, safety regulations, labor laws.
Maintained accurate records of employee attendance, vacation days taken, overtime worked.
Participated in executive meetings to provide input on strategic decisions.
Performed personnel reviews to determine salary increases or promotions based on performance.
Consulted with management regarding changes needed in order to meet business objectives.
Monitored employee productivity to provide constructive feedback and coaching.
Complied with company policies, objectives and communication goals.
Established and enforced clear goals to keep employees working collaboratively.
Responded to customer questions regarding products, prices and availability.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Quality Control Inspector
Group Dekko
Fort Wayne, IN
01.2000 - 01.2006
Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Monitored production processes to ensure quality standards were met and documented results of inspections.
Verified accuracy of product labels, including expiration dates and lot numbers.
Performed first article inspection on incoming raw materials.
Maintained records of all nonconforming products and completed corrective actions as required.
Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
Trained new employees on proper use of test equipment and inspection techniques.
Assisted engineering department with design verification tests as needed.
Reviewed customer complaints and identified potential sources of quality issues.
Participated in internal and external audits to ensure compliance with applicable regulations.
Generated reports summarizing inspection results, defect trends, and other statistical data.
Adhered strictly to Good Manufacturing Practices guidelines at all times.
Communicated effectively with management regarding progress toward meeting quality objectives.
Examined products and materials for defects or deviations to remove or discard non-conforming items.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Used specialized tools to take precise measurements of various aspects of samples.
Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
Documented nonconformities and recommended techniques for prompt resolution.
Consulted with engineers to resolve quality, production and efficiency problems.
Analyzed plans, specifications and blueprints to understand product requirements.
Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
Notified supervisors or other relevant personnel of test or production issues.
Marked materials with grade or acceptance status.
Selected samples for use as test models.
Made adjustments to equipment or calibrated instruments to required tolerances.
Positioned components, parts or materials for testing.
Noted changes during testing in project documentation.
Learned new testing methods through continued education and research.
Calibrated products to match design and operational specifications.
Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
Read blueprints and manuals to determine test procedures or adjustment methods.
Provided safety information to contractors, engineers, or test equipment operators.