Wendy Zecena Barrera
Ephrata,United States
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Radiology Technician
Confluence Health
Ephrata, WA
02.2024 - Current
- Prepared patients for radiographic procedures, focusing on comfort and clear communication of process.
- Instructed patients on optimal positioning techniques to achieve high-quality imaging results.
- Operated imaging equipment to ensure precise diagnostics and enhance patient care.
- Explained examination processes and answered questions from patients in a professional manner.
- Adhered strictly to safety protocols when using radiation sources such as X-rays
Medical Assistant
Confluence Health
Ephrata, Washington
09.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Coordinated patient scheduling and follow-up appointments to ensure timely care delivery.
- Administered injections, medications and treatments as directed by the physician.
- Maintained clean and well-stocked examination rooms, ensuring readiness for patient visits.
- Managed patient scheduling and coordinated follow-up appointments.
- Administered injections, medications, and treatments according to physician instructions.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Facilitated communication between patients and physicians regarding concerns and treatment updates, enhancing patient care.
- Performed EKG tests to monitor patients' heart activity
Team Lead
Walmart
Ephrata, United States
01.2017 - 03.2023
- Provided training and support to motivate team members and align efforts with objectives.
- Monitored staff performance and proactively addressed issues to maintain team effectiveness.
- Delegated daily tasks to team members, enhancing overall group productivity.
- Delegated tasks to associates based on skill levels.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Certified in Medical Assistante -
Charter College
Wenatchee, WA 10.2022 - 08.2023
High School Diploma -
CAL Academy
Irvine, CA 10.2022 - 06.2023
Skills
- Operational oversight
- Inventory management
- Customer engagement
- Problem resolution
- Strategic planning
- Team performance management
- Leadership qualities
- Team collaboration
- Cross-functional teamwork
- Effective communication
- Phone communication
- Work commitment
Timeline
Radiology Technician
Confluence Health
02.2024 - Current
Medical Assistant
Confluence Health
09.2023 - Current
Certified in Medical Assistante -
Charter College
10.2022 - 08.2023
High School Diploma -
CAL Academy
10.2022 - 06.2023
Team Lead
Walmart
01.2017 - 03.2023