Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Wendy A. Rivera

Haverhill,MA

Summary

Driven and meticulous food service professional with a track record of enhancing guest satisfaction at Seduxo through expert food presentation and strict adherence to safety protocols. Skilled in kitchen equipment operation and food preparation mastery, with proven ability to train and lead teams to achieve organizational goals. Demonstrates exceptional plates presentation and chef support abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Food/Catering Associate

Seduxo
02.2009 - 03.2011
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Prepared dishes for catering events or during high-volume shifts.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Operated standard kitchen equipment with focus on safety and sanitation.

Shift Leader

Panera Bread
01.2002 - 02.2007
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Educated staff on organizational mission and goals to help employees achieve success.

Prep Cook

Fuddruckers Restaurants LLC
05.1999 - 06.2001
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Associate of Arts - Hospitality Managment

Hesser College
Manchester, NH

High School Diploma -

Greater Lawrence Technical School
Andover, MA

Skills

  • Food storage protocol
  • Plates presentation
  • Chef support
  • Food preparation mastery
  • Food Safety
  • Food Preparation
  • Safe Food Handling
  • Kitchen Equipment Operation
  • Food presentation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • ServSafe Food Allergen Operating Service Awareness Guidance
  • ServSafe Manager COVID- 19
  • OSHA
  • ServSafe 10 Alcohol Workplace Training Safety Course

Timeline

Food/Catering Associate

Seduxo
02.2009 - 03.2011

Shift Leader

Panera Bread
01.2002 - 02.2007

Prep Cook

Fuddruckers Restaurants LLC
05.1999 - 06.2001

Associate of Arts - Hospitality Managment

Hesser College

High School Diploma -

Greater Lawrence Technical School

Similar Profiles

CREATE PROFILE
Wendy A. Rivera