Wendy Carolina Reyes Perez
Philadelphia,PA
Summary
Proven track record in enhancing client relationships and project delivery, as demonstrated at Txx Services LLC. Skilled in client relationship building and multitasking, I excel in adapting to challenges and ensuring customer satisfaction. Achieved significant repeat business through exceptional service and communication, showcasing strong adaptability and problem-solving abilities. Also I consider myself as a person who loves what I do, I like to work with Energy everyday and motivate people to do everything with love.
Overview
6
6
years of professional experience
Work History
Independent Contractor
Txx Services LLC
04.2018 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
Professional Limousine Chauffeur
Sterling Limousine & Transportation Services
07.2022 - 02.2023
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Handled sensitive client information with discretion to maintain confidentiality and build trust among clientele.
- Prepared vehicles for daily service by performing thorough inspections and ensuring proper maintenance was conducted.
- Exhibited flexibility in accommodating last-minute schedule changes or route adjustments as needed.
- Conducted advanced trip planning based on clients'' preferences or requirements for each journey.
- Managed trip reservations efficiently through the use of scheduling software, maximizing punctuality in pick-up and drop-off times.
Education
Associate of Arts -
La Salle University
Philadelphia, PASkills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
- Customer Support
- Content Writing
- Teamwork and Collaboration
- Multitasking Abilities
- Multitasking
- Excellent Communication
- Problem-solving abilities
- Self Motivation
- Adaptability
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
English
Professional Working
Timeline
Professional Limousine Chauffeur
Sterling Limousine & Transportation Services
07.2022 - 02.2023
Independent Contractor
Txx Services LLC
04.2018 - Current
Associate of Arts -
La Salle University
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