Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Contact
References
Education
Additional Information
Interests
Work Preference
Travel, Interior Design
Timeline
Hi, I’m

Wendy H. Chodes

Personal & Executive Administrative Liasion
COLUMBUS,NJ
Wendy H. Chodes

Summary

Results-driven professional with a proven track record in delivering exceptional support to senior executives and stakeholders. Achieved a 95% client satisfaction score by leveraging effective communication, team leadership, and project coordination skills. Committed to fostering a positive office environment and enhancing customer service standards.

Overview

19
years of professional experience
1
Certification

Work History

Five Points Financial, LLC
Hamilton, NJ

Administrative Office Coordinator
01.2022 - 01.2025

Job overview

  • Ensured customer satisfaction through effective communication.
  • Facilitated communication between CPA and clients to ensure seamless information flow.
  • Utilized Kotapay, CPACharge, QuickBooks, and ADP to oversee accounts receivable and financial transactions.
  • Handled completed tax return submissions to ensure compliance with regulations.
  • Maintained accurate client data with digital tools including Canopy, Smartvault and FileCabinet.

Horizon Blue Cross Shield - Contractor
, NJ

Personal Health Assistant/Community Life Coach
09.2021 - 01.2022

Job overview

  • Focused on aiding individuals and communities at higher risk of health challenges through partner collaboration.
  • Executed various outreach initiatives such as health fairs and home visits.
  • Consistently solved intricate administrative issues in the healthcare domain related to billing, claims management, and benefit options.
  • Utilized software such as Care Radius, HealthCloud and Now Pow for resource provision.
  • Ensured HIPPA compliance while implementing personalized self-care interventions via community resources.

Mary Anne Bohlinger CPA LLC
Ewing, NJ

Executive Administrative Operations Assistant
01.2016 - 06.2021

Job overview

  • Cultivated strong communication and managed professional relationships with a diverse client list.
  • Demonstrated capability to handle multiple responsibilities concurrently during peak season.
  • Developed and implemented streamlined processes with CPAs for efficient tax filing.
  • Modernized documentation workflows through the adoption of Smartvault and DocuSign.
  • Assisted in arranging new financial and existing client portfolios through Avantax.

New Jersey State Department of Health
Trenton, NJ

Health Coordinator
10.2014 - 12.2015

Job overview

  • Screened high-volume calls daily to support epidemiologist functions.
  • Handled data processing using Communicable Disease Report Service System (CDRSS).
  • Updated and preserved mandatory vaccination record database.
  • Coordinated efforts with the Zoonotics Department to enhance vaccine access across clinics.

McMaster-Carr Industrial Supply Co
Robbinsville, NJ

Internal Sales Representative
03.2008 - 09.2012

Job overview

  • Maximized sales operation by managing 200 inbound calls daily, providing outstanding customer service with an error rate of less than 1%.
  • Provided product assistance and resolved escalated customer complaints efficiently and professionally.
  • Implemented detailed notes for team to interpret applicable laws, ordinances and procedures to ensure regulations are followed.
  • Implemented a process for monitoring customer inquiries and completing follow-ups promptly.

Bristol-Myers Squibb
Plainsboro, NJ

Senior Administrative Coordinator
05.2006 - 11.2007

Job overview

  • Assisted with the preparation of documents for meetings or conferences including agendas, minutes and handouts.
  • Optimized system to ensure quick access to essential documents required during daily inter-departmental legal meetings.
  • Managed calendar of events and activities; coordinated meeting logistics.
  • Organized and maintained filing systems, both electronic and paper-based.
  • Prepared correspondence, reports and presentations utilizing MS Office Suite applications.
  • Provided administrative support to department staff members; answered phones and directed calls to appropriate personnel.
  • Worked with cross-functional teams to achieve goals.
  • Implemented privacy measures in accordance with HIPAA requirements

Education

New York Institute of Technology

Bachelor of Arts from Hospitality Management

University Overview

Hotel & Restaurant Management

Skills

  • Document Formatting
  • Detailed Review Proficiency
  • Analytical Problem Solver
  • Skilled in Google Applications
  • Experienced with Microsoft Applications
  • Collaborative Problem Solving
  • Customer Database Systems
  • Client Relationship Management
  • Effective Listening Skills
  • Event Coordination
  • Inbound phone call handling
  • Appointment scheduling
  • Office inventory management
  • Document management
  • Travel arrangements coordination

Certification

  • New Jersey Notary Public

Accomplishments

Accomplishments
  • Spirit Team Employee of the Month - Hyatt Regency Princeton

Contact

Contact
COLUMBUS, NJ 08022-2345

References

References
References available upon request.

Education

Education
Westbury, NY

Additional Information

Additional Information

Hosted two International Exchange Students from Germany, which provided all of us with amazing experiences that have formed long lasting relationships and insight into each others cultures.

Interests

Volunteering to help seniors and adults with technical challenges with administrative support whenever needed

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CultureWork from home optionPaid time off401k matchPaid sick leave4-day work weekTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit SharingCareer advancementHealthcare benefitsFlexible work hours

Travel, Interior Design

Travel, Interior Design

Traveling and experiencing new cultures, food and architecture has been fulfilling.  My eye for detail has provided me with a strong ability to visualize interior design ideas. Friends or family often come to me for advice on design choices.

Timeline

Administrative Office Coordinator
Five Points Financial, LLC
01.2022 - 01.2025
Personal Health Assistant/Community Life Coach
Horizon Blue Cross Shield - Contractor
09.2021 - 01.2022
Executive Administrative Operations Assistant
Mary Anne Bohlinger CPA LLC
01.2016 - 06.2021
Health Coordinator
New Jersey State Department of Health
10.2014 - 12.2015
Internal Sales Representative
McMaster-Carr Industrial Supply Co
03.2008 - 09.2012
Senior Administrative Coordinator
Bristol-Myers Squibb
05.2006 - 11.2007
New York Institute of Technology
Bachelor of Arts from Hospitality Management

Similar Profiles

CREATE PROFILE
Wendy H. ChodesPersonal & Executive Administrative Liasion