Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wendy Hatch

claims supervisor/digital shopper online
West Valley City,UT

Summary

Dynamic Claims Supervisor at Walmart with a proven track record in enhancing team productivity and customer satisfaction. Leveraging strong leadership and organizational skills, I successfully implemented efficient workflows and mentored staff, fostering a culture of growth and excellence. Committed to achieving goals while ensuring compliance and safety in the workplace. Goal-oriented leader committed to fostering team growth and operational excellence.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Claims Supervisor/Digital Shopper Online

Walmart
Sandy, Utah
12.2001 - 02.2025

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of task.

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize worlkflow.

Improved customer satisfaction with timely response to inquiries addressing concerns, and finding effective solutions.

Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Mentored junior staff members in their career development by sharing my knowledge from years of experience in the field.

Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Education

High School Diploma -

Cottonwood High School
Murray, UT
06-1992

Skills

  • Claims processing
  • Goal setting
  • Customer service
  • Team leadership
  • Employee training
  • Organizational skills
  • Training and mentoring
  • Time management
  • Staff Management

Certification

  • walkie stacker trained
  • eletctric pallet jack

Timeline

Claims Supervisor/Digital Shopper Online

Walmart
12.2001 - 02.2025

High School Diploma -

Cottonwood High School
Wendy Hatchclaims supervisor/digital shopper online