Wendy H. Chodes
Sr. Administrative Assistant/Coordinator
Columbus,USA
Overview
1
1
Certificate
19
19
years of professional experience
Timeline
Administrative Assistant/Transaction Coordinator
Five Points Financial, LLC. f/k/a INC.
01.2022 - 01.2025
Personal Health Assistant/Community Life Coach
Horizon Blue Cross Shield - Contractor
09.2021 - 01.2022
Executive Assistant/Front Office Coordinator
Mary Anne Bohlinger CPA LLC
01.2016 - 06.2021
Health Coordinator
New Jersey State Department of Health
10.2014 - 12.2015
Internal Sales Associate
McMaster-Carr Industrial Supply Co.
03.2008 - 09.2012
Senior Administrative Coordinator
Bristol-Myers Squibb
05.2006 - 11.2007
Old Westbury, New York - Hospitality Management
New York Institute of Technology
Summary
Results-driven professional with a proven track record in delivering exceptional support to senior executives and stakeholders. Achieved a 95% client satisfaction score by leveraging effective communication, team leadership, and project coordination skills. Committed to fostering a positive office environment and enhancing customer service standards.
Work History
Administrative Assistant/Transaction Coordinator
Five Points Financial, LLC. f/k/a INC.
Hamilton, NJ
01.2022 - 01.2025
- Processed required transactions to maintain workflow efficiency.
- Provided technical support for navigating cloud-based accounting software for document management.
- Handled processing and tracking of accounts receivables and financial transactions on multiple platforms, including Kotapay, CPACharge, QuickBooks, and ADP.
- Assisted clients in understanding their tax obligations, filing requirements, and form submissions.
- Maintained the accuracy of client information using specialized digital tools, including Canopy, SmartVault, DocuSign, and RightSignature.
Personal Health Assistant/Community Life Coach
Horizon Blue Cross Shield - Contractor
, NJ
09.2021 - 01.2022
- Collaborated with partners to address Social Determinates of Health that are beyond traditional care models, focusing on individuals and communities facing greater risk of health barriers.
- Coordinated outreach activities such as health fairs, home visits with community outreach programs.
- Successfully resolved complex resolutions within the administrative healthcare issues; billing, claims, and benefits demonstrating commitment to problem-solving initiatives.
- Utilized programs such as Care Radius, HealthCloud, and NowPow to verify eligibility and provide essential resources.
- Implemented targeted self-care interventions by connecting members with Community-Based Organizations and tailoring goals to individual needs, ensuring compliance with HIPPA regulations.
Executive Assistant/Front Office Coordinator
Mary Anne Bohlinger CPA LLC
Ewing, NJ
01.2016 - 06.2021
- Cultivated strong communication and managed professional relationships with a diverse client list.
- Demonstrated capability to handle multiple responsibilities concurrently during peak season.
- Developed and implemented streamlined processes with CPAs for efficient tax filing.
- Assisted in arranging new financial accounts through Avantax, conducting maintenance for client portfolios, and adhering to company-related compliance.
Health Coordinator
New Jersey State Department of Health
Trenton, NJ
10.2014 - 12.2015
- Executed high-volume call screening to facilitate epidemiologist tasks, processing upwards of 100 calls daily.
- Utilized Communicable Disease Report Service System (CDRSS) for data processing.
- Maintained database for mandated vaccination records.
- Ensured conformity with HIPAA standards.
- Facilitated collaboration between animal clinics and the Zoonotics Department for vaccine distribution.
Internal Sales Associate
McMaster-Carr Industrial Supply Co.
Robbinsville, NJ
03.2008 - 09.2012
- Maximized sales operation by managing 200 inbound calls daily, providing outstanding customer service with an error rate of less than 1%.
- Delivered consistent performance in a demanding and fast-paced setting.
- Resolved escalated customer complaints in an efficient manner while maintaining high levels of professionalism.
- Prepared thorough documentation for the team on applicable laws and procedures to meet regulatory requirements.
- Coordinated with other departments to resolve customer complaints and requests.
- Ensured timely completion of follow-up on customer queries.
Senior Administrative Coordinator
Bristol-Myers Squibb
Plainsboro, NJ
05.2006 - 11.2007
- Supported document preparation for meetings and conferences through developing agendas, minutes, and handouts.
- Scheduled travel plans for senior executives.
- Optimized system to ensure quick access to essential documents required during daily inter-departmental legal meetings.
- Coordinated meeting/special event logistics including location, timing, and participant arrangements.
- Organized and maintained filing systems, both electronic and paper-based.
Education
Old Westbury, New York - Hospitality Management
New York Institute of Technology
Old Westbury, New YorkCertification
- New Jersey Notary Public
Accomplishments
- Spirit Award - Employee of the Month
References
References available upon request.
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