Wendy J Ramirez
Sunland Park,NM
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
7
7
years of professional experience
Work History
General Laborer
Tewa LLC
10.2024 - 12.2024
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Customer Service Representative
T & T Staffing
03.2022 - 06.2023
- Followed strict food safety guidelines to maintain a sanitary work area and prevent contamination of products.
- Maintained a clean and organized workspace, promoting a safe and efficient work environment.
- Conducted routine quality checks on raw materials and finished products to maintain high standards of food safety, taste, and appearance.
- Implemented time-saving techniques in the kitchen, increasing daily production output without sacrificing quality.
- Streamlined packaging process for finished products, reducing labor costs while maintaining visual appeal.
- Adapted efficiently to changes in customer demand or production schedules, maintaining high output levels under varying conditions.
- Developed unique recipes for flavored tortillas, expanding the company''s product offerings and attracting new customers.
Cashier
Yogoberry
01.2022 - 12.2022
- Operated cash register, collected payments and provided accurate change.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted guests with pleasant smile and superior customer service.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Resolved customer disputes with tact and professionalism.
Retailer
Murpac of New Mexico LLC
10.2021 - 12.2022
- Recognized defective material and reported issues to management.
- Staged and sorted multiple types of products for loading.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
Customer Service
T & T staff management
03.2020 - 06.2021
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Provided excellent customer service, addressing concerns promptly and ensuring satisfaction.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Answered phone calls, greeted store customers and provided exceptional service every time.
- Adhered to food safety protocols to protect customers.
- Used bread slicers and other bakery equipment efficiently to handle high-volume operations needs.
- Performed routine upkeep tasks such as replacing ribbons, stocking employee areas and cleaning windows.
- Replenished bakery cases and faced products throughout each shift.
Cook
Crisostomo
11.2019 - 01.2020
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Made meals in accordance with company standards and requirements.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Received and stored food and supplies.
- Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Public Area Cleaner
White Lodging
06.2019 - 12.2019
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Identified major repair and maintenance needs and notified management of concerns.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
PACKER
Beckton Dickinson
02.2018 - 03.2019
- Packed merchandise into boxes and containers to ensure safe shipment.
- Assembled cartons, crates and containers.
- Arranged items on pallets according to size and weight.
- Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
Education
High School Diploma -
Santa Teresa High School
Santa Teresa, NM06-2017
Skills
- Conflict mediation
- Problem-solving abilities
- Store maintenance
- Courteous demeanor
- Adaptive team player
- Product organization
- Team collaboration
- Time management
- Debris and trash removal
- Organization
- New Mexco Driver's license
- Attention to detail
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
General Laborer
Tewa LLC
10.2024 - 12.2024
Customer Service Representative
T & T Staffing
03.2022 - 06.2023
Cashier
Yogoberry
01.2022 - 12.2022
Retailer
Murpac of New Mexico LLC
10.2021 - 12.2022
Customer Service
T & T staff management
03.2020 - 06.2021
Cook
Crisostomo
11.2019 - 01.2020
Public Area Cleaner
White Lodging
06.2019 - 12.2019
PACKER
Beckton Dickinson
02.2018 - 03.2019
High School Diploma -
Santa Teresa High School
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