Wendy K. Richards
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Infusion RN
Option Care/Navenhealth
08.2024 - Current
- In home infusion services
- Patient assessment, IV therapy, Inserting and monitoring IV catheters for administering fluids, medications (biologic, antibx) while monitoring patients vital signs and reactions to medications
- Education on disease processes, premedication and medication storage
- Emergency response to side effects and adverse reactions
- Training and record keeping
School Nurse
BlazerWorks
08.2023 - 06.2024
- Contract position – Elementary/Middle School Nurse - Porter Ridge Elementary School
- Utilizes the nursing process to plan, implement, and evaluate students' care needs
- Performs interventions, treatments, and medications administration as outlined in the individualized healthcare plan (IHP)
- Monitors and documents the effectiveness of interventions, treatments, and medications
Case Management
Corporate Health Resources (CHR)
05.2023 - 08.2023
- Utilizing Workers Compensation Nursing medical management guidelines
- Working collaboratively with Treatment Provider(s) and Multidisciplinary Claim Management Team to assess, plan, implement, coordinate, monitor, evaluate, or modify a plan of care and/or services to effect positive outcomes and safe/timely return to work
- Managing Corporate Executive Health Programs for major corporations
- NCM is accountable for maintaining an assigned caseload and following company and client protocols
Occupational Health RN
General Motors Corporation
06.2019 - 09.2022
- Performed nursing care and medical support for all GM manufacturing plants
- Working 30 - 40 hours/week
- Jennifer Jackson - Nursing Director- (817)652-2081
Occupational Health RN
Fiat-Chrysler Corporation
08.2017 - 07.2018
- Perform nursing care and medical support for all Chrysler Corporation manufacturing plants
- Working approximately 30 hours/week
- Kim Veres -(248)512-7772
Infusion RN
Metro Infectious Disease Consultants
02.2017 - 07.2018
- Working per-diem between two busy infusion centers
- Responsible for infusion of antibiotics for people on long term antibiotic therapy, as well as infusion of biologic medication for people with MS, RA, and Chron's disease
- Worked independently, duties included IV starts, intake of new patients, report preparation and supporting a group of Infectious Disease Specialists at 2 offices
- Supervisor-Lauren Modelski - (248)568-6383
Traveling Critical Care RN
Allied Resources Medical Staffing
03.2012 - 12.2016
- Forbes Regional Trauma Center – Monroeville, PA – ICU STAFF NURSE – Caring for critically ill Patients in a busy trauma ICU
- Armstrong County Memorial Hospital - Kittanning, PA - EMERGENCY ROOM - Caring for all types of patients admitted into the Emergency Department
- Dubois Regional Medical Center
- Dubois, PA - ICU STAFF NURSE - Caring for critically ill Patients in a busy trauma ICU
Hospital Bill Auditor
Data-Matrix
01.2014 - 04.2016
- Checked the work of medical coders and billers
- Identifies incomplete documentation that could affect a healthcare facility's livelihood by examining the coding procedures and ensuring the organization complies with regulatory requirements
- Identify fraudulent claims, outliers, reimbursement deficiencies, inefficiencies, incorrect codes, and poor documentation to improve the organization being challenged by the government or insurance companies
- They also provide education to other healthcare professionals regarding correct documentation and detailed recommendations to improve the organization's procedures and policies
Staff RN - Critical Care RN
Select Specialty Hospital
02.2012 - 02.2014
- Caring for patients with complex medical needs requiring long- term hospitalization in an acute care setting
- Patients admitted directly from a short-stay hospital ICU with ventilator-dependence and other complex medical problems
- DON- Lisa McKeon (724)862-3810
Emergency Room Nurse
Excela Health - Westmoreland Hospital
02.2011 - 05.2012
- Permanent Staff Nurse Emergency Department
- Director Jeff Siegel (724)832-4000
Clinical Coordinator & Surgical First Assistant
Cayuga Facial Surgery
12.1994 - 07.2011
- Responsible for total clinical coordination, and support of Facial Plastics and Maxillofacial surgical patients and management of ancillary staff in an outpatient surgery center
- Functioned as First Assistant in the OR both at the surgery center and at the hospital
- Responsible for doing light glycolic peels and post laser skin resurfacing teaching
- Director – Dr
- Jeffrey S
- Lewis / Deb Beyea Office Manager
- (607)277-7007
- I continued to work for Dr Lewis Prn when his regular staff was on leave until he retired and sold his practice
Staff RN
Cayuga Medical Center
02.1989 - 07.2011
- Responsible for total critical care support of the hemodynamically unstable patients
- Worked in the Intensive Care Unit
- Worked on other units including: Emergency Dept., Outpatient Pain/Oncology/Infusion Center, Outpatient Radiology
- Director Shawn Newvine
- Director Amy Mathews
- Director Liz Pitzer
- Director Sandy Reynolds, (607)274-4011
Traveling RN Interventional Radiology
SUNY Upstate Medical Center
05.2010 - 10.2010
- Traveling Assignment - Aureus Medical Group
- Level I Trauma Center
- Worked in Interventional Radiology and the Imaging Departments
- Administering IV contrast to CT and MRI patients
- Assessed, interviewing patients prior to procedures
- Identified contrast reactions and intervening, as necessary
- Responsible for providing conscious sedation for special procedures
Traveling RN Critical Care
Care Cross Country TravCorp
08.2009 - 04.2010
- Worked in the Cardiothoracic Intensive Care Unit - Responsible for total hemodynamic recovery and support of Coronary Bypass patients immediately after surgery in a very busy CTICU
- Director Donna Laconte - (516)562-4906
- Level I Trauma Center
Traveling Critical Care RN
St. Catherine of Sienna Hospital
02.2009 - 08.2009
- Per Diem position - Surgical ICU
- Responsible for total hemodynamic support of critically ill patients
- Patient population included Neuro Surgical, Trauma and Post- Cardiac intervention patients
- Director Gayle Romano (631)279-0423
Neuro-Trauma/Critical Care RN
Wilson Memorial Hospital
06.2007 - 11.2008
- Traveling Assignment- Continental Nurses Level I Trauma Center
- Neuro/Trauma ICU - Responsible for total hemodynamic support of Trauma and Neurological patients in the ICU
- Director Kathy McGregor (607)763-6638
Traveling Critical Care RN
St. Catherine of Sienna Hospital
12.2005 - 06.2007
- Traveling Assignment - Medical Staffing Network- Surgical ICU
Traveling Critical Care RN
Rochester General Hospital
11.2001 - 05.2003
- Traveling Assignment- RN Demand - Level II Trauma Center
- Responsible for total hemodynamic recovery and support of Coronary Bypass patients immediately after surgery
- Director Diane Krause - (585)922-4294
Education
Associate of Science - Nursing Science
Tompkins Cortland Community College
Dryden05-1991
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Quality Improvement
- Geriatric Care
- Health Promotion
- Research utilization
- Community health
- Pediatric Advanced Life Support
- Nursing Informatics
- Cultural competence
- Advanced cardiac life support
- Medication and IV administration
- Direct Patient Care
- Patient Assessment
- Team Coordination
- Patient education and counseling
- Medication Administration
- Strong Clinical Judgment
- Patient Monitoring
- Precepting
- Patient Care
- Physical assessments
- Staff Supervision
- Infection control measures
- Licensed RN
- Care Plan Development
- Care Planning
- Patient Management
- Professional Bedside Manner
- Case Management
- Patient Evaluation
- High level of autonomy
- Complex Problem-Solving
- HIPAA Education
- EMR / EHR
- Patient and family advocacy
- EMR Systems
- Wound Care
- Emotional awareness
- Family Education
- Chronic Disease Management
- Cardiac Care
- Intravenous therapy
- Long-Term Care
- Acute care expertise
- Patient care planning
- ADL Assistance
- Diabetes management
- Vaccine administration
- Feeding pumps understanding
- Hospice Care
- Taking vitals
- Advanced Cardiac Life Support (ACLS) certification
- Telemetry monitoring
- Emergency Care
- Administering immunizations
- Emergency Response
- Tracheostomy Care
- Critical Care
- Emergency Procedures
- Performing EKGs
- Managing deadlines
- Medical evaluation
- Patient Discharge
- IV setup
- Family advocacy
- Evaluations
- Lab result interpretation
- Home care
- Treatment Planning
- Collecting vitals
- Proper catheter insertion/removal
- Preventive health
- Palliative care awareness
- Maintaining privacy
- Procedure preparations
- Medication Distribution
- Oxygen saturation standards
- Data Collection
- Medical Records Management
- Coordinating referrals
- Home Health Care
- Health screening
- Chart updating
- Medical assessment
- Emotional Intelligence
- Personal care needs
- Intake and discharge
- Relationship Building
- Health and wellness expertise
- Insulin medication assistance
- Patient Relations
- Diabetes and nutrition education
Certification
- BLS
- ACLS
- PALS
- TNCC
- CPR/AED Certification
- [State] Driver's License
Timeline
Infusion RN
Option Care/Navenhealth
08.2024 - Current
School Nurse
BlazerWorks
08.2023 - 06.2024
Case Management
Corporate Health Resources (CHR)
05.2023 - 08.2023
Occupational Health RN
General Motors Corporation
06.2019 - 09.2022
Occupational Health RN
Fiat-Chrysler Corporation
08.2017 - 07.2018
Infusion RN
Metro Infectious Disease Consultants
02.2017 - 07.2018
Hospital Bill Auditor
Data-Matrix
01.2014 - 04.2016
Traveling Critical Care RN
Allied Resources Medical Staffing
03.2012 - 12.2016
Staff RN - Critical Care RN
Select Specialty Hospital
02.2012 - 02.2014
Emergency Room Nurse
Excela Health - Westmoreland Hospital
02.2011 - 05.2012
Traveling RN Interventional Radiology
SUNY Upstate Medical Center
05.2010 - 10.2010
Traveling RN Critical Care
Care Cross Country TravCorp
08.2009 - 04.2010
Traveling Critical Care RN
St. Catherine of Sienna Hospital
02.2009 - 08.2009
Neuro-Trauma/Critical Care RN
Wilson Memorial Hospital
06.2007 - 11.2008
Traveling Critical Care RN
St. Catherine of Sienna Hospital
12.2005 - 06.2007
Traveling Critical Care RN
Rochester General Hospital
11.2001 - 05.2003
Clinical Coordinator & Surgical First Assistant
Cayuga Facial Surgery
12.1994 - 07.2011
Staff RN
Cayuga Medical Center
02.1989 - 07.2011
Associate of Science - Nursing Science
Tompkins Cortland Community College
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