Wendy Miller Bueche
Operations And Administrative Specialist
Chelsea,MI
Summary
Mission-driven and strategic senior leader, with the capacity to effectively build relationships vital to organizational goals. Demonstrated success in partnering with a broad range of individuals, including students, faculty/staff, alumni, major donors, and board members. Skilled at defining financial capabilities through effective forecasting and projections. Proven success in designing and implementing optimized processes for increasing productivity and efficiencies. Exceptional leadership skills with commitment to increasing staff engagement and teamwork. Highly effective and comfortable in providing engaging presentations to a variety of stakeholders.
Overview
14
14
years of post-secondary education
14
14
years of professional experience
Work History
Chief Advancement Officer - Division Operations
Albion College, Office of Institutional Advancement
Albion, MI
06.2016 - Current
- Member of a four-person leadership team, overseeing all fundraising, alumni relations, and operations of the Office of Institutional Advancement.
- Optimizing reporting, benchmarking, and reconciliation processes for gift revenue, in an office that averages $18M+ in annual production and $9M+ in cash production.
- Operations management of the Advancement office, including development of the annual strategic plan, administration of the $2.5M budget, recruitment/hiring strategies, and performance management.
- Strategic leadership of advancement finance, annual giving, and stakeholder engagement. Meeting annual goals related to gift processing, annual fundraising, and alumni participation.
- Serving as the subject matter expert for all operations plans, development of standard operating guidelines, strategic planning, recruitment/onboarding, and training.
- Successfully managed the College's first $100M comprehensive campaign, which ended eighteen months ahead of schedule and $2M over goal.
- Developed integrated policies and best practices, meeting compliance objectives and adhering to both CASE and IRS guidelines.
- Established daily reports, and quarterly internal review, to ensure optimal data integrity. Instituted a data management committee to create improved procedures for updating and regular review of constituent, gift, and prospect data.
- Created development and gift processing workflow systems, and annual improvement plans, to ensure priorities are categorized and completed within the established turnaround time.
- Utilizing the Google Suite, created project management and intranet tools to improve communication and increase efficiencies.
- Boosted effectiveness of department personnel by conferring with Human Resources to rebalance classes, increase resource utilization, and integrate new technology.
Assistant Manager - Advancement Operations
Michigan Medicine, Office Of Development
Ann Arbor, MI
10.2012 - 06.2016
- Recruited, trained, and managed gift coordinators responsible for administration of gifts received in support of the University of Michigan Health System.
- Designed an outreach program aimed at creating positive work relationships with off-site administrative staff and improving off-site gift handling practices.
- Successfully created and executed numerous gift management and finance training programs for new gift coordinators, development officers, and UMHS finance partners.
- Launched and presented a semi-annual information session for department administrators, resulting in adherence to internal controls and greater consistency in the handling of gifts received off-site
- Improved gift revenue reports and analytics, providing information to develop and implement the strategic plan of the Gift Finance and Handling team.
- Utilized internal systems and reports to analyze, identify, and improve areas of inefficiency in gift processing, creating a faster, cost-efficient way to manage incoming revenue.
Manager - Collections
Gateway Financial Solutions, Garber Management Group
Saginaw, MI
07.2007 - 10.2012
- Trained and mentored both new and existing employees on collection methods, documentation requirements and performance strategies.
- Established monthly/annual goals, tracking delinquency and individual statistics to meet and exceed goals.
- Researched accounts and completed due diligence to resolve collection problems.
- Established procedures for collection of past due amounts.
- Successfully implemented new technologies and process automations to encourage continuous improvement.
Education
DSocSci - Organizational Development
University Of Leicester
Leicester, England 09.2020 - Current
Master of Arts - Leadership And Organizational Development
Anglia Ruskin University
Cambridge, England 09.2015 - 12.2017
Bachelor of Science - Business Administration
Trinity College
New Port Richey, FL 09.1998 - 06.2009
Skills
Recruitment and Engagement
Reporting and Benchmarking
Strategic Planning
Project Management
Workflow Design
Relationship Building
Performance Metrics Analysis
Presentations and Public Speaking
Policy and Procedure Development
Organizational Development
Business Operations Management
Staff Management
Business Planning
Talent Management
Staff Education and Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Member – Association of Advancement Services Professionals
- Member – Council for Advancement and Support of Education
- Member – Society of Human Resources Management
- Member – Project Management Institute of Huron Valley
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
DSocSci - Organizational Development
University Of Leicester
09.2020 - Current
Chief Advancement Officer - Division Operations
Albion College, Office of Institutional Advancement
06.2016 - Current
Master of Arts - Leadership And Organizational Development
Anglia Ruskin University
09.2015 - 12.2017
Assistant Manager - Advancement Operations
Michigan Medicine, Office Of Development
10.2012 - 06.2016
Manager - Collections
Gateway Financial Solutions, Garber Management Group
07.2007 - 10.2012
Bachelor of Science - Business Administration
Trinity College
09.1998 - 06.2009