Accomplished leader with a track record of pioneering new product development at UnitedHealthcare and elevating Duke University's global presence. Expert in strategic planning and fundraising, securing $70 mil in pledges. Skilled in mentoring, with a knack for building influential networks and fostering cross-cultural leadership. Achieves significant results by leveraging leadership and strategic insight.
Overview
40
40
years of professional experience
Work History
Associate Vice President, AED, DKU & Duke in China
Duke University
Durham, NC
02.2012 - Current
Originated and led the development and alumni relations efforts for Duke Kunshan University (DKU), an 11-year-old joint-venture liberal arts and research university near Shanghai, with students and faculty from over 70 countries earning both Duke and DKU degrees. Accountable, with a bi-continental team, for building relationships in greater China with individuals and corporations who support DKU's mission of creating the next generation of global leaders, with deep cross-cultural understanding and critical thinking skills. The portfolio includes the recruitment and management of a world-class Advisory Board, http://dku.edu.cn/en/about/advisory-board; all aspects of fundraising; industry-focused conferences; research programs; partnerships; and the management of the DKU Educational Foundation.
Raised $70 mil in pledges, with 38% in the last 2.25 fiscal years. 85% of donations are from donors with no prior affiliation with Duke or DKU.
Associate Dean, Centers and Global Corp Rel
Fuqua School of Business, Duke U
Durham, NC
08.2008 - 01.2012
Dean's Leadership Team member accountable for the school’s industry-facing strategies and initiatives.
Initiated and led Fuqua's 'Vertical Strategy.' Started new centers in Energy/Environment, Financial Services, Consulting, Consumer Goods, and Technology/Entertainment/Media. Hired executive directors from the industry and built advisory boards. Helped develop new courses and experiential education programs.
Managed existing centers in Innovation & Entrepreneurship, Social Entrepreneurship, Coach K Center for Leadership and Ethics, and International Business.
Supervised 30 staff members, and collaborated closely with nine faculty directors.
Restructured Corporate Relations, with four direct-report CR Directors, collaborating formally with dozens of cross-functional staff and faculty at Fuqua, and elsewhere at Duke.
Led by three other Associate Deans, a year-long cross-functional team ('Hire Up') was formed to restructure the Career Management Center in 2009 to enhance student career success. The rate of employment rose significantly over three years.
Helped launch the MMS degree.
Executive Director, CASE (Social Entrep)
Fuqua School of Business, Duke U
Durham, NC
09.2007 - 09.2008
Succeeded the founding Executive Director of the #1 or #2 social entrepreneurship center in the U.S. Led a strategic planning process that helped focus the center's work and positioning.
Retained the founding Faculty Director in a talent competition with Yale. Developed the manager to become the next ED. Hired an associate who is the current ED.
Vice President, Future Solutions
UnitedHealthcare
Minneapolis, MN
06.2005 - 06.2007
Fortune 20 company. Founded a division and served as the new product development officer for a suite of products for consumers aged 50 to 64. Products include health insurance, long-term care insurance, digital information and communities, wellness products, and others.
Vice President, Marketing, Medicare Part D
PacifiCare Health Systems
Cypress, CA
01.2004 - 05.2005
Fortune 100 company
One of five founding officers of PacifiCare's division to participate in the newly enacted Medicare Drug Plan, the largest public-private partnership in history.
Initiated and led the multi-channel marketing function, including marketing communications, and fulfillment.g communications, and fulfillment. Managed a budget of $45 million.
PacifiCare's first national product (vs. state or regional. Achieved the #6 position nationally for consumer enrollment out of 25 players. Achieved industry awards for advertising campaign.
Chief of Staff, Pharma, Behavioral, Dental, Vision
PacifiCare Health Systems
Cypress, CA
04.2003 - 01.2004
Managed special projects/served as internal consultant in Executive VP's portfolio of separate companies, including Pharmacy Benefit Management, Behavioral Health, Dental Care, Vision Care.
Represented the EVP inside and outside the company, and helped manage her priorities.
Vice President, Women's Health Solutions
PacifiCare Health Systems
Cypress, CA
06.2001 - 03.2003
Reporting to the Chairman and CEO, created a brand-defining, award-winning division focused on the needs of women, who drive 80% of health care decisions. Developed and marketed, through the sales team and DTC advertising, a diverse portfolio of products and services to meet women's needs.
Directly managed a staff of three, and indirectly managed a team of 100+ employees throughout the company to achieve results.
Served as co-chair of PacifiCare's first Diversity Committee; launched five affinity groups
Helped launch Latino Health Solutions and Black Health Solutions.
Vice President, Network Mgmnt Statewide Service
PacifiCare of California
Cypress, CA
01.1999 - 06.2001
President's Leadership Team member, managing six departments with 250 employees. Claims, capitation, physician services, etc.
Director, Network Management, Los Angeles County
PacifiCare of California
Cypress, CA
09.1994 - 12.1998
Managed a team of 20 to contract with and service dozens of medical groups and hospitals in Los Angeles County, covering 2 million PacifiCare members.
Appointed to manage four Strategic Initiatives to improve quality for consumers, physicians, and employers.
Co-created the first Quality Index available to the public.
VP, Strategic Planning and Marketing
St. Mary Medical Center
Long Beach, CA
02.1987 - 08.1994
Established and managed marketing, PR, strategic planning, product development, physician services, managed care contracting, cancer center, community outreach, and other external functions for this 550-bed hospital affiliated with UCLA.
Created a non-profit to meet the health-care needs of low-income children.
Senior Consultant
Amherst Associates (Earnst & Young)
Santa Monica, CA
07.1984 - 01.1987
Consultant at boutique national health care consulting firm. First to be promoted in < 1 year.
Education
MBA -
Stanford Graduate School of Business
Palo Alto
06-1984
Bachelor of Arts - English, Magna cum Laude
Princeton University
Princeton, NJ
06-1979
Skills
New product development/internal start-ups
Fundraising
Strategic planning
Leadership/mentorship
Timeline
Associate Vice President, AED, DKU & Duke in China
Duke University
02.2012 - Current
Associate Dean, Centers and Global Corp Rel
Fuqua School of Business, Duke U
08.2008 - 01.2012
Executive Director, CASE (Social Entrep)
Fuqua School of Business, Duke U
09.2007 - 09.2008
Vice President, Future Solutions
UnitedHealthcare
06.2005 - 06.2007
Vice President, Marketing, Medicare Part D
PacifiCare Health Systems
01.2004 - 05.2005
Chief of Staff, Pharma, Behavioral, Dental, Vision