Wendy Yaneth Gamez Garcia
Los Angeles,CA
Summary
Compassionate Caregiver experienced in addressing physical and emotional needs through personalized support. Achieved significant improvements in patient well-being and satisfaction by effectively managing health-related conditions and facilitating meaningful relationships. Focused on promoting healthy habits and enhancing quality of life for clients through dedicated assistance with daily activities and medication management.
Overview
9
9
years of professional experience
Work History
Caregiver
Home Health Agency
Riverside, CA
10.2020 - 11.2025
- Delivered in-home personal care to enhance comfort and well-being of Home Health Agency clients.
- Supported clients with bathing, dressing, and grooming to promote personal hygiene and dignity.
- Prepared nutritious meals and snacks according to home care plans to meet dietary needs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Documented patient information in electronic medical records to ensure accurate health records. in electronic medical records.
- Scheduled patient appointments using clinic scheduling systems.
- Prepared charts and updated office paperwork for visits.
- Coordinated referrals and follow-up appointments with departments.
- Communicated appointment changes and instructions to patients.
- Ensured that all required documents are completed accurately prior to submitting them to appropriate departments.
- Responded promptly to inquiries from patients or other healthcare providers regarding services offered at the facility.
- Coordinated surgical schedules to align with departmental policies and procedures. and procedures according to departmental policies and procedures.
- Assessed customer requirements quickly to provide effective solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier Assistant
Moms Bakery
El Monte, California
08.2016 - 10.2019
- Processed customer payments at checkout using point-of-sale systems.
- Verified cash, card, and mobile transactions with accuracy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Balanced cash drawer and prepared register closing counts.
- Resolved pricing issues and corrected transaction errors.
- Maintained clean checkout area and organized front-end supplies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Scanned merchandise and bagged items for customer purchase.
- Greeted customers and answered store policy questions.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Assisted teammates with rush periods and register coverage.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Wilson High School
Los Angeles, CASkills
- Personal care
- EMR charting
- Vital signs
- Meal planning
- Problem solving
- Multitasking
- Creative strategies
- Relationship building
- Reliability
- Thought leadership
- Creative strategies
- Creative strategies
Timeline
Caregiver
Home Health Agency
10.2020 - 11.2025
Cashier Assistant
Moms Bakery
08.2016 - 10.2019
Wilson High School