Wenpu Yang
Summary
- Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace. Successful at managing files, directing guests and restocking office supplies such as paper and snacks.
- Experienced administrative professional prepared for this role. Focused on team collaboration and achieving results. Known for reliability and flexibility with changing needs. Strong skills in calendar management, communication, and project coordination. Recognized for organizational abilities and proactive problem-solving.
- Dental professional with solid foundation in dental assisting, skilled in supporting dental procedures and patient care. Proven ability to adapt to dynamic work environments and collaborate effectively with dental teams. Known for attention to detail and excellent communication skills, fostering positive experience for patients and colleagues.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dental Assistant
Supreme Dental Group
09.2025 - Current
- Assisted in patient management, ensuring seamless appointment scheduling and follow-up communications.
- Prepared treatment rooms by sterilizing instruments and maintaining cleanliness standards.
- Supported dental procedures by providing chairside assistance, enhancing workflow efficiency for the dental team.
- Educated patients on post-operative care and oral hygiene practices to improve health outcomes.
Assistant Manager
New Canton Inc
05.2018 - 03.2023
- 1. Cashier, bookkeeping, balance sheet and journal entries.
- 2. Hiring new employees. Train new and current employees on proper customer service practices.
- 3. Coordinate daily Front of the House and Back of the House restaurant operations.
- 4. Deliver superior service and maximize customer satisfaction.
- 5. Respond efficiently and accurately to customer complaints.
- 6. Regularly review product quality and research new vendors.
- 7. Organize and supervise shifts.
- 8. Appraise staff performance and provide feedback to improve productivity.
- 9. Estimate future needs for goods, kitchen utensils and cleaning products.
- 10. Control operational costs and identify measures to cut waste.
- 11. Create detailed reports on weekly, monthly and annual revenues and expenses.
Executive Secretary
Jiangxi Qi Long Electric Engineering Supervision LLC
03.2010 - 07.2012
- 1. Did the daily administrative affairs and secretarial work. Good at Word, Excel, and PowerPoint.
- 2. Achieved the files and keep it secret.
- 3. Be responsible for all kinds of documents' drafting, binding and transferring.
- 4. Dealt with the staff's recruitment hiring, training education, salary welfare, all kinds of insurance, statistics reports etc.
- 5. Did networking microcomputer management work, received the file on time and received and submitted messages every weekday.
- 6. Be responsible for the purchase of the office supplies.
- 7. Completed other tasks assigned by the leadership and deal with all kinds of emergency matters.
- 8. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- 9. Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
- 10. Managed office supplies, vendors, organization and upkeep.
- 11. Directed guests and routed deliveries and courier services.
- 12. Screened applicant resumes and coordinated both phone and in-person interviews.
Education
MBA - International Business International Management
Troy University
Troy, AL07-2019
Bachelor - Business Administration And Management
Troy University
Troy, AL07-2015
Bachelor - English
Jiangxi Science & Technology Normal University
Nanchang, Jiangxi06-2010
Skills
- Time management
- Microsoft Office proficiency
- Strong problem solver
- Meeting Plan
- Appointment scheduling
- Protecting information
- Organization and efficiency
- Team collaboration
- Employee training and development
- New business development
- Public relations
- Teeth cleaning assistance
- Dental material handling
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Patient education
Certification
- Chinese National Computer Rank Examination Certificate, rank 1.
- Mandarin (Level 2-A)
LANGUAGES
Mandarin(Level-2A)
English(Mastery)
Japanese(Threshold)
Awards
Awards and Actives at Troy University:, 1. Recipient of Honor Scholarship of Troy University and Go Campus Scholarship., 2. GPA 3.5, 3. Coursework in Business, Management and Communications., 4. Presentation at 2015 Troy University Student Research Conference., 5. The member of the Chinese Student and Scholars Association (CSSA) in 2013., 6. I sang songs on International Festival on Fall 2012, Fall 2013, and Fall 2014., 7. I sang songs on Chinese New Year Festival on Spring 2013, Spring 2014, and Spring 2015., 8. I sang songs on Chinese Mid-Autumn Festival on Fall 2013, and Fall 2014., 9. I attended the Football Games in 2013 and 2014: Held an International flag and performed before games began., Awards and Actives at Jiangxi Science & Technology Normal University:, 1. Coursework in Foreign Languages including English and Japanese., 2. GPA 3.75, 3. In 2008, I have being a volunteer many times. I organized several donation activities with my friends for the people who had in a big trouble in Sichuan Earthquake., 4. In 2008, I had being a volunteer for the 2008 Beijing Olympic Games in Nanchang, China., 5. In 2008, I gained the third prize as the group in the Campus Literature Performance., 6. In 2008, I had being a teacher as the Choreographer of the freshmen and help them gain the second prize in the Get-Together Party on campus., 7. In 2009, I attended New Year's party on campus: Sang a song and performed a dance., 8. In 2009, I had an excellent performance in the “Outshine” English Songs Competition., 9. On February 2010, I had the honor to participate in the volunteer activity which was helping old people study English., Other Awards and Activities:, 1. On May 2009, I attended an "Achievement Music Dream" contest which was held by the China Mengniu Dairy, and I won the top 6 in Nanchang, China., 2. As a singer, I performed in the Jiangxi Printing Industry party, Jiaduobao Company and other companies' promotion activities from 2010 to 2012.
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I have a passion for photography and editing photos
- I enjoy cooking for friends and family gatherings
- Singing
- Dancing
- Reading
- Swimming
- Watching animation
Timeline
Dental Assistant
Supreme Dental Group
09.2025 - Current
Assistant Manager
New Canton Inc
05.2018 - 03.2023
Executive Secretary
Jiangxi Qi Long Electric Engineering Supervision LLC
03.2010 - 07.2012
MBA - International Business International Management
Troy University
Bachelor - Business Administration And Management
Troy University
Bachelor - English
Jiangxi Science & Technology Normal University
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