Werner Gorbitz
Buckley,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Counter Salesperson / Heavy Machinery Service
Modern Machinery
Kent, WA
10.2020 - Current
- Effectively identify appropriate parts per project.
- Processing work orders.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Participated in ongoing training programs to stay current on industry trends and enhance product knowledge.
- Managed inventory levels, conducting regular stock checks and placing orders as needed.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Operated machining equipment and forklift safely
- Identified opportunities for cost savings in equipment procurement, negotiating favorable vendor contracts and reducing overall expenses.
- Enhanced equipment safety by implementing regular inspections and maintenance procedures.
- Operated 3/4 Ton Truck with Gooseneck trailer delivering parts for our customers and service team.
Warehouse /Operations Dispatch Supervisor
Pilot Freight Services
Kent, WA
02.2014 - 10.2022
- Supervised team of 7 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Drove 26ft truck for deliveries.
- Made sure the building and trucks were secured every night.
- Dispatched drivers / myself on emergency pick ups or drop offs.
- Load / Unloaded trailers safely with efficient timing to stay on schedule.
- Organized airdrop drops to insure on time deliveries.
Night Shift Lead
Jack In The Box
Auburn, WA
03.2011 - 02.2014
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
- Oversaw maintenance schedules for equipment used during the night shift.
- Assisted customers with complaints, questions, and concerns.
- Made sure that products were produced on time and are of good quality.
Education
GED -
Green River Community College
Auburn, WA2010
Todd Beamer High School
Federal Way, WA2010
Skills
- Quick Learner
- Goal-oriented mindset
- Friendly and Helpful
- Customer Service
- Honest and Dependable
- Reliable and Responsible
- Goal-Driven
- Safety and Cleanliness Standards
- Product Knowledge
- Team Cooperation
- Clean Driving Record
- Time Management
Building Computers and Working on my cars
I love to bring our custom computers up to the newest hardware or start from scratch again, I really love and enjoy doing. I also like to work on my vehicles, Maintaining them or upgrading them.
Timeline
Counter Salesperson / Heavy Machinery Service
Modern Machinery
10.2020 - Current
Warehouse /Operations Dispatch Supervisor
Pilot Freight Services
02.2014 - 10.2022
Night Shift Lead
Jack In The Box
03.2011 - 02.2014
GED -
Green River Community College
Todd Beamer High School
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