Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wes Ayers

Akron,OH

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

15
15
years of professional experience

Work History

General Merchandise Team Member

Target
10.2018 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Devised and implemented processes and procedures to streamline operations.

Grocery Clerk

Giant Eagle
03.2016 - 08.2018
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
  • Received regular commendations from supervisors for exceptional work ethic, attention to detail, and dedication to customer satisfaction.
  • Facilitated price adjustments when necessary, resulting in improved accuracy at the point-of-sale system.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Retrieved items for customers and verified prices.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.

Team Member

Jimmy John's
07.2012 - 08.2014

Team Member

Robeks
07.2009 - 06.2011

Education

Bachelor of Arts - Illutration

Cleveland Institute of Art
Cleveland, OH
06.2015

High School Diploma -

Firestone High School
Akron, OH

Skills

  • Complaint Resolution
  • Workplace Safety
  • Customer Service
  • Order Preparation
  • Proficient in Adobe creative programs
  • Attention to Detail
  • Teamwork and Collaboration
  • Idea Development and Brainstorming
  • Creativity and innovation
  • Emotional intelligence
  • Collaboration and teamwork
  • Cross-functional collaboration

Timeline

General Merchandise Team Member

Target
10.2018 - Current

Grocery Clerk

Giant Eagle
03.2016 - 08.2018

Team Member

Jimmy John's
07.2012 - 08.2014

Team Member

Robeks
07.2009 - 06.2011

Bachelor of Arts - Illutration

Cleveland Institute of Art

High School Diploma -

Firestone High School

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Wes Ayers