Wes Guild
San Diego,CA
Summary
Accomplished Account Manager in various industries including SLED, Financial Services, Commercial, and more. Proven track record in relationship-based selling, strategic account management, and revenue growth. Skilled in developing and executing customer account plans, leveraging partnerships, and leading full sales cycles. Recognized for exceeding quotas, securing high-value upsells, and driving company-wide success through exceptional performance and strategic initiatives. Proven ability to manage complex sales processes and foster long-term client relationships.
Overview
6
6
years of professional experience
Work History
Account Manager
Acquia (Acquired Monsido) DXP Solutions
11.2021 - Current
- Using strategic selling plans and personable relationship management skills to drive customer satisfaction & secure renewal
- Developing and executing account plans to achieve and exceed sales targets within existing accounts
- Utilized CRM to ensure timely and accurate tracking of sales activities and reporting for sales performance
- Collaborating with cross-functional teams to ensure high customer satisfaction and seamless service delivery
- Consistently updating product knowledge to communicate the value proposition of web governance
- Conducting high-level conversations with C-level executives and providing evidence-based solutions
- Creating custom account plans and driving execution to exceed annual sales targets consistently
- Qualifying leads, performing needs assessments, and creating compelling client presentations and proposals
- Key Achievement: 166% quota attainment in 2024
Sales Development Representative
Monsido
11.2019 - 11.2021
- Generated pipeline through cold outreach via calls, emails, and LinkedIn, averaging out to be over 100 touches daily
- Targeted verticals included public sector, higher education, finance, and e-commerce, tailoring outreach strategies
- Mentored and trained new SDRs, fostering a collaborative team environment and enhancing overall performance
- Leveraged channel and technological partnerships to facilitate new leads and close sales, achieving revenue targets
- Promoted to Account Manager due to recognition of exceptional performance and consistent top-producing results
Technology Advisor
MRC Xerox
12.2018 - 11.2019
- Managed the entire sales cycle from prospecting and outreach to closing
- Self-booked accounts in small business & print shops through outside & inside sales strategies
- Developed and executed sales strategies tailored to each prospect, enhancing customer engagement and conversion
- Worked closely with prospects to understand their needs and provided tailored solutions throughout the sales cycle
- Achieved sales targets by using interpersonal relationship-building skills and a thorough understanding of client needs
- Coordinated with internal teams to ensure seamless service delivery and high customer satisfaction from start to finish
Education
Bachelor of Science - Business Administration, option in Marketing
California State University
Chico, CA12.2018
Skills
- Customer Satisfaction
- Customer Relationship Management
- Service Delivery
- Dynamic Collaboration & Adaptability
- Revenue Growth Strategies
- Closing Skills
- Upselling
- Cross-Selling
- Personable Customer Satisfaction
- Long-term Relations
- Conducting Proof of Value with Key Stakeholders
Timeline
Account Manager
Acquia (Acquired Monsido) DXP Solutions
11.2021 - Current
Sales Development Representative
Monsido
11.2019 - 11.2021
Technology Advisor
MRC Xerox
12.2018 - 11.2019
Bachelor of Science - Business Administration, option in Marketing
California State University
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