Wes Helmke
Iowa City
Summary
Dynamic and reliable professional with a strong background in customer service and maintenance, honed at Outback Steakhouse and UI Housing and Dining. Proven ability to resolve problems efficiently while adhering to safety protocols. Skilled in time management and team leadership, with a focus on teamwork and efficiency. Fast learner and always willing to pick up new skills and new tasks.
Overview
3
3
years of professional experience
Work History
Student Maintenance Worker
UI Housing and Dining
01.2024 - Current
- Performed routine maintenance tasks to ensure optimal living conditions for residents.
- Assisted in repairs of furniture and fixtures, enhancing overall facility functionality.
- Conducted regular inspections of common areas, identifying and addressing maintenance needs promptly.
- Collaborated with team members to complete projects efficiently and effectively.
- Utilized tools and equipment safely while adhering to established protocols and guidelines.
- Supported seasonal preparation efforts for campus events, contributing to community engagement initiatives.
Landscaper
Ultimate Lawn and Landscaping
06.2024 - 08.2024
- Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
Server
Outback Steakhouse
09.2022 - 01.2024
- Delivered exceptional customer service to enhance dining experience.
- Managed multiple tables effectively, ensuring timely order processing and delivery.
- Worked efficiently with both waiting and kitchen staff to provide the best customer experience.
- Maintained cleanliness and organization of dining area during peak hours.
- Assisted in other jobs such as serving assistant when needed.
Cashier
Home Depot
09.2022 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance throughout shifts, ensuring financial integrity.
- Assisted in training new staff on checkout procedures and customer engagement techniques.
Education
High School Diploma -
Ankeny Centennial
Ankeny, IASkills
- Customer service
- Safety protocols
- Time management
- Problem resolution
- Communication skills
- Flexible and adaptable
- Reliable and punctual
- Team leadership
Timeline
Landscaper
Ultimate Lawn and Landscaping
06.2024 - 08.2024
Student Maintenance Worker
UI Housing and Dining
01.2024 - Current
Server
Outback Steakhouse
09.2022 - 01.2024
Cashier
Home Depot
09.2022 - 09.2023
High School Diploma -
Ankeny Centennial